Visual Merchandiser – Chelmsford

Role overview

This is a permanent, full-time role based in the H&M Chelmsford store. The position is for 39 hours per week and requires full flexibility across the week, including weekends.

What you will do

In this role, you will help shape a customer experience that is both inspiring and consistent by applying visual standards and supporting strong commercial results. You will work in line with the company’s values and contribute to both store performance and wider business success.

• Deliver visual, commercial, and styling updates according to store guidelines to improve the customer journey and support sales growth.
• Review sales data, maintain garment presentation and care standards, and spot visual and commercial opportunities alongside the management team.
• Share trend awareness and competitor knowledge to guide the store team and help them provide an excellent shopping experience.

Who you will work with

You will be part of a busy store team that may include Sales Advisors, Team Leaders, Department Managers, Visual Merchandisers, and Store Managers. Together, you will help create an inspiring environment for customers and colleagues.

About you

The ideal candidate is enthusiastic about fashion and committed to delivering a strong in-store experience. You should enjoy improving customer experiences, supporting sales, and using sales information to make smart decisions. A creative, curious, and proactive mindset is important for success in this role.

About the company

H&M Group is a global business of fashion brands and ventures. Its aim is to show that great design, affordable pricing, and sustainable choices can go together. The company is focused on serving customers and helping move the fashion industry toward a more inclusive and sustainable future.

Benefits

You will join a welcoming workplace that offers a range of benefits and development opportunities.

• 25% global employee discount across the H&M Group portfolio, including H&M, COS, & Other Stories, Monki, Weekday, Arket, and H&M Home
• Health and lifestyle benefits
• Employee Assistance Programme through The Retail Trust
• Benefit Hub with exclusive savings
• Travel loans
• Company sick pay
• Workplace pension scheme

Additional information

The recruitment process is based on fairness, equal treatment, and competency. Applicants are asked not to include a cover letter with their application. A privacy notice is available for details on how personal data is handled.