Receptionist (Saudi)

Job Summary

This role is for a polished, service-focused front desk professional to support a major organization in the electronics and technology field. The position is centered on making customers and visitors feel welcome, logging service requests, assisting with front desk activities, and working closely with internal teams to deliver a seamless customer experience.

What You Will Do

• Greet and support visitors and customers in a courteous, professional way.
• Enter service requests into the system and generate work orders.
• Share basic guidance about products, services, warranty coverage, and service processes.
• Work with technicians and other internal teams to keep service operations running smoothly.
• Track service cases and keep customers updated on status and developments.
• Respond to customer questions and route them to the correct department when needed.
• Keep customer information current and accurate in the system.
• Prepare service-related paperwork and maintain data quality.
• Carry out everyday reception and administrative support duties.
• Make sure the reception and waiting areas remain tidy, organized, and welcoming.
• Help prepare reports and maintain operational records as required.

Requirements

• Between 1 and 4 years of professional experience.
• Experience in reception, administration, coordination, or a similar function is an advantage.
• Strong spoken and written English is mandatory.
• Good communication and people-handling abilities.
• A professional look and a positive, customer-friendly attitude.
• Strong organization skills with careful attention to detail.
• Comfortable using Microsoft Office and related systems.
• Able to juggle multiple priorities and stay effective in a busy environment.

Additional Information

This is a full-time onsite position in Riyadh, Saudi Arabia. The role sits within the electronics and technology sector and involves both customer-facing service and administrative coordination responsibilities.