Barista

Role overview

This opportunity places you at the center of a community-focused store, where customer service and quality drinks are part of the everyday experience. As a barista, you will help deliver the Starbucks experience by serving customers with high standards across beverages, food, and store service.

You will be joining both the Starbucks network and Cobra Coffee, a franchised Starbucks UK partner. The business emphasizes responsible operations, a positive work-life balance, and ongoing opportunities to build skills and gain experience.

What you can expect

No prior barista experience is required. What matters most is a genuine enthusiasm for delighting customers and creating friendly, memorable interactions. The role is about more than making drinks; it also involves building rapport with regular guests and helping shape a welcoming store atmosphere.

Key duties

• Prepare beverages, whole bean coffee, and food items to the required recipe and presentation standards.
• Help with day-to-day store routines such as opening and closing, cash handling, and maintaining safety and security standards.
• Support teammates during busy periods so the store continues to run smoothly.
• Notice customer and store needs in advance by staying familiar with the store environment and regular visitors.
• Provide excellent service by taking a customer-first approach and building authentic connections.
• Keep the workspace clean, tidy, and well organised for both customers and partners.

Working pattern

Because of the way the stores operate, working hours may include early starts, evenings, and weekends.

What the company offers

• 28 days of annual leave, including Bank Holidays.
• Unlimited brewed coffee and English breakfast tea while on shift.
• Discounts on handcrafted drinks and food during your shift.
• 30% off bottled drinks and impulse items while working.
• One food item priced at £1.50 per shift on selected products.
• 30% off food, beverages, merchandise, and gifts when you are not working.
• 30% Green Apron discount at participating Starbucks stores.
• Access to third-party savings, including 20% off in Southern Co-op food stores.
• Life insurance cover.
• Structured training, including coffee knowledge and access to an online global learning platform.
• Internal career progression opportunities, with a focus on promoting from within.

Hiring process

The recruitment journey includes an application review, CV screening, a telephone interview, submission of right-to-work documents, an interview with in-store experience, and then an offer followed by onboarding.

Additional information

The role is designed for someone who wants to grow, be heard, and feel part of a supportive team culture.