Appointment Setter - QLD

Role overview

An opportunity has opened up in the Marketing team for a motivated Business Sales Consultant focused on appointment setting. The position came about because of an internal promotion. In this role, you will place strategic outbound calls to carefully selected prospects, partner with the Head of Marketing to uncover strong leads, and secure high-quality meetings for sales teams across Australia.

You will contribute directly to new business generation and will be rewarded through a commission plan that pays for both appointments booked and deals closed by the sales team.

This position may be based in Adelaide, Brisbane, Melbourne, or Sydney.

Key duties

• Contact qualified prospects by phone to arrange meetings for the sales team.
• Carry out focused market research to find fresh business opportunities.
• Keep CRM records accurate and current in Pipedrive.
• Complete follow-up work, including call reporting, appointment tracking, and outcome updates.

About you

The right candidate will bring prior cold-calling experience in a B2B, phone-based environment, along with the confidence to speak professionally over the phone and the motivation to consistently hit KPI targets. A strong interest in sales, a self-driven mindset, and a results-focused approach are essential.

You should also have clear communication and organisation skills, be able to understand complex information quickly and explain it simply, and stay effective under pressure. Financial understanding is an advantage. Experience with Pipedrive or a similar CRM platform is strongly preferred.

What the employer offers

The package includes a strong commission arrangement with payments for each appointment set as well as additional rewards when deals are closed. The workplace is described as highly supportive, with a long-standing team culture, experienced colleagues, and substantial training.

Additional benefits include up to seven extra leave days per year, paid parental leave, flexible work arrangements with hybrid work available after training, genuine progression into field sales, and a range of wellbeing and engagement initiatives such as events, an employee assistance program, and volunteer days.

About the company

The organisation is a leading trade credit insurance broker in Australia, helping businesses protect profits and support growth. It employs around 200 people across Australia, New Zealand, and Asia, and describes itself as client-focused, welcoming, and supportive. It is backed by Steadfast Group Ltd, an ASX 100 company, offering the stability of a larger group while maintaining a close-knit culture built on integrity and strong employee recognition.

Application details

Applicants are asked to submit a resume and a cover letter explaining why they want to join the company in this role. A confidential discussion about the position can be arranged by calling the People & Culture team on 1800 882 820.

Additional information

This opportunity was created following an internal promotion. The role is part of the Marketing team and supports sales teams across Australia.