3IC

About Early Settler

Early Settler focuses on contemporary, stylish living, offering furniture and homewares that are designed to be both affordable and beautiful. The brand aims to help people create homes they genuinely enjoy spending time in, with options to suit a wide range of styles.

Why Work Here

The company is seeking people who are committed to excellent customer experiences and enjoy working together to achieve shared goals. The culture is built around teamwork, support, and delivering strong results.

• Generous team discounts on the product range
• Wellbeing initiatives designed to support your overall health
• Opportunities to grow and develop your career
• A collaborative, fun, and supportive team environment

Role Overview

Early Settler is hiring a passionate and energetic 3IC for its new Hastings store. This is a Sunday to Thursday roster and sits within a busy retail environment where leadership, customer focus, and sales performance all matter.

In this role, you will work closely with the Assistant Store Manager and Store Manager to help improve store performance, strengthen team capability, and maintain a customer-first culture while living the company values.

Key Responsibilities

• Work alongside the ASM and SM to lift sales results and meet targets through effective product selling
• Help customers turn their home ideas into reality by offering styling advice, product recommendations, and smart upselling and cross-selling based on their needs
• Train, support, and motivate the sales team so they can deliver strong customer service and reach performance goals
• Assist with daily store activities such as rostering, financial tasks, administration, recruiting, and onboarding new team members
• Contribute to planning and implementing approaches that improve sales, service quality, and overall store performance

Candidate Profile

The ideal candidate will bring solid retail experience, business awareness, and a genuine passion for customer service. You should enjoy working in a team, know how to bring the best out of others, and be ready to step up into a retail leadership role.

• At least 2-3+ years of retail sales experience with a strong history of meeting targets
• Good commercial judgement and a results-focused approach
• Ability to coach, guide, and inspire others to provide excellent service
• A practical, solutions-oriented mindset with strong problem-solving skills
• Capacity to manage customer service, team support, and administrative work at the same time
• Interest in home styling, furniture, or creating inviting living spaces
• Alignment with the company values of #WeAddValue, #WeAreDistinctive, #WeMakeItPersonal, #WeAreExperts, and #WeKeepItReal
• Ability to safely handle manual tasks such as lifting, carrying, and moving furniture and other products of different sizes
• Must be an Australian or New Zealand citizen, a resident, or already hold valid work rights and a visa for New Zealand

Additional Information

This is a full-time onsite role based in Hastings, Hawke's Bay, New Zealand. The roster runs Sunday through Thursday. Applicants should be physically capable of carrying out regular manual handling as part of the job. Only candidates selected for interview will be contacted due to the number of applications received.