Voice Process - Banking Intern
Writer Information Private Limited
Mumbai, Maharashtra, India · Full Time internship
Be the first to apply
- Stipend
- Stipend: INR 16,000 – INR 20,000 / month
- Duration
- 3 months
- Start
- Immediately
- Openings
- 4
Candidates who can join full time from the office, are available to start between 1 June 2026 and 6 July 2026, can stay for 3 months, are from Mumbai, and have the required skills and interest.
- Work mode
- In office
- Apply by
- 02 Jul 2026
- Resume
- Required to apply
About the internship
About the internship
Writer Information Private Limited is looking for a Voice Process - Banking Intern to support customer interactions in the banking domain. In this role, you will speak with customers over the phone, help address their banking-related needs, and build practical communication experience in a professional environment.
What you’ll do
- Handle customer queries by phone and offer clear, courteous, and timely support.
- Place outbound calls to follow up on transactions and collect feedback about the customer experience.
- Record every customer conversation accurately in the company’s internal system.
- Coordinate with the banking team to keep daily operations running efficiently.
- Work with teammates to spot ways to improve customer service workflows.
- Use MS Office applications to prepare reports and review interaction-related data.
- Keep yourself informed about banking rules and industry updates so you can share correct information with customers.
Who can apply
This opportunity is open only to candidates who can join a full-time, in-office internship, are available to start between 1 June 2026 and 6 July 2026, can commit for 3 months, are based in Mumbai, and have the relevant skills and interest in the role.
Stipend
The internship offers a monthly stipend of INR 16,000 to 20,000.
Additional details
The application deadline is 2 July 2026 at 11:59:59 PM.
About the company
Writer Information is part of Writer Corporation and operates as a global IT and business process management enterprise. The organization provides digital solutions, business process services, secured storage services, and cloud and data services to more than 2,600 enterprises across India, the Middle East, and Africa, including major organizations in BFSI, healthcare, retail, FMCG, federal, and telecom sectors. It is also Asia’s largest and fastest-growing records and information management service provider, with 28 information management centers across 14 locations in India, the Middle East, and Africa.