- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 1 week ago
- Work mode
- Work from home
- Education
- High school diploma or equivalent
- Eligibility
- Entry-level candidates can apply. Applicants should have a high school diploma or equivalent preferred, be comfortable working remotely, and have a strong interest in travel and customer service. No previous travel-industry experience is necessary.
- Resume
- Required to apply
Job description
About the Company
Shipside Solutions is a travel-centered business that helps people plan meaningful trips and special occasions. The organization offers flexible remote work for individuals who enjoy speaking with customers, arranging travel, and supporting memorable experiences. It is described as having a collaborative atmosphere and a culture that encourages learning, development, and career growth.
About the Role
This entry-level Virtual Event & Occasion Planner role is fully remote and suited to candidates who enjoy interacting with people, talking about travel, and helping clients organize vacations and special trips. In this position, you will act as a reliable guide for customers during the travel planning and reservation process while delivering attentive, high-quality service.
No previous experience in the travel industry is necessary. The company provides support and practical learning so you can build skills in travel coordination and customer relationship management.
Location
Remote
Customer Service & Client Support
- Offer courteous, professional assistance to clients via phone, email, and messaging channels.
- Support customers throughout the planning and booking journey.
- Respond to questions and resolve concerns in a prompt and helpful way.
- Keep communication steady and clear so customers have a smooth experience.
Travel Planning & Coordination
- Help clients look up, compare, and book travel options such as cruises, resorts, flights, and vacation packages.
- Check itineraries, payment timelines, and travel documents for accuracy.
- Research destinations, offers, and travel opportunities based on customer needs and preferences.
- Assist with changes and simple booking-related problems.
Administrative & Organizational Support
- Keep client records and booking details accurate and up to date.
- Work effectively with travel systems and reservation tools.
- Handle reservations and travel arrangements with strong attention to detail.
- Stay current on travel products, destination information, and industry updates.
Requirements
- No prior background in the travel sector is needed.
- A high school diploma or an equivalent credential is preferred.
- Maintain a positive, customer-first approach.
- Communicate clearly and professionally in both spoken and written formats.
- Present yourself in a friendly and polished manner.
- Comfortably use basic computer tools and be willing to learn new software.
- Be organized, manage time well, and work accurately.
- Be able to work independently in a remote setting.
- Show genuine enthusiasm for travel and helping others.
Benefits & Perks
- Work entirely from home or any remote location.
- Flexible scheduling is available.
- Beginner-friendly role with training and development support.
- Access to travel discounts and other industry-related advantages.
- Commission-based earning potential.
- Ability to work from almost anywhere, provided you have a reliable internet connection.
- A supportive team environment that emphasizes growth and success.
Equal Opportunity Employer
Shipside Solutions states that it is an inclusive employer and provides equal opportunities to applicants and employees regardless of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other legally protected status.