UX Designer - Design Systems (m/f/d)

Company overview

TOPdesk is an international software business focused on service management, with 700 employees across 8 countries and 5,000 customers around the world. The company is hiring a UX Designer - Design Systems (m/f/d) for its offices in Kaiserslautern, Delft, or Budapest.

Role context

In this position, you will be part of a cross-functional product enablement team and work closely with Product Managers, Engineers, and fellow UX Designers. The environment emphasizes creativity, user-centred thinking, and collaborative problem-solving. Your colleagues are based in the Netherlands, Germany, and Hungary, and you will report to a UX Manager while coordinating regularly with the Design System team and other stakeholders.

What you'll do

• Adjust the design system so it supports precise prototyping with AI-assisted tools.
• Take ownership of components, patterns, and usage guidance from concept through release.
• Spot missing areas in the enterprise design system and turn those findings into accessible, inclusive, and scalable solutions.
• Build prototypes to present, validate, and explain component behaviour to stakeholders.
• Lead ideation and structured problem-solving sessions with team members and stakeholders.
• Improve consistency and speed across the system, and suggest new components or refinements when needed.
• Define how design and code work together, including AI-oriented and token-aware interface needs.
• Test and improve components using feedback, usability testing, and data insights.
• Prepare thorough documentation and handover assets to support smooth developer implementation.
• Work closely with Product Managers, Engineers, and Designers to influence system-level decisions.
• Help raise design maturity and strengthen design processes across the organization.
• Keep up with new trends, tools, and best practices in design systems and AI tooling.

What we're looking for

• At least 5 years of professional experience in UX design.
• A degree or vocational qualification in design, HCI, or a closely related subject.
• Strong understanding of design systems, including the reasoning behind their structure and use.
• Practical experience connecting design systems with AI tools and token-based interactions.
• Advanced Figma skills for component design, pattern creation, prototyping, and documentation.
• Experience working across design, engineering, and accessibility considerations.
• Confidence in influencing strategic decisions within a product triad.
• Excellent collaboration and communication skills with Engineers, PMs, and Designers.
• A genuine interest in accessibility, inclusivity, and complex system-level challenges.
• A proactive approach, with the ability to arrive with a plan rather than only an idea.
• A portfolio demonstrating end-to-end design system work at substantial scale.

Benefits

• Permanent employment with strong job security.
• Option to work remotely for up to 50% of the time.
• Holiday bonus, special payments, monthly tax-free Mastercard benefits, and corporate perks.
• Flexible working models, including full-time and part-time options, plus flexible hours.
• 30 days of annual leave.
• Structured onboarding, a dedicated buddy, and a comprehensive training programme.
• Family-friendly support, including flexible parental leave, leadership that supports families, and help with caregiving responsibilities.
• Informal “du” culture and an open, collaborative international workplace.
• Learning and development support through individual training, Babbel, and Udemy.
• Health and wellbeing support via OpenUp, Wellhub, and in-office massages.
• Mobility benefits such as free parking, bicycle parking, bike leasing, and a public transport ticket.

Application notes

Applicants are asked to include their salary expectations with the application. For questions, Fabienne Even and Michelle Dhom can be reached by email or phone. Applications cannot be submitted through the inquiry email address.

Equal opportunity statement

Applications are welcomed from all interested candidates, regardless of ethnic or social background, age, religion, gender, disability, or sexual orientation and identity.

Cover letter guidance

The employer would like your cover letter to reflect your technical background, leadership experience, and why you want to take on this role at TOPdesk.

Company address

TOPdesk Deutschland GmbH, Carl-Euler-Straße 8, 67663 Kaiserslautern, Germany.