UKG Pro Administrator

Role overview

We are working with a major Australian organisation to recruit a UKG Pro Administrator who will play an important part in supporting, improving, and shaping the way the UKG Pro platform is used across the business. The position goes beyond routine administration and includes process improvement, user enablement, governance support, and ongoing system enhancement.

This role suits someone who enjoys working across technology, people, and operational improvement, and who can partner with teams across the organisation to strengthen adoption and deliver practical outcomes.

What you will do

• Provide day-to-day support for the UKG Pro environment and help improve how it is used across the organisation.
• Encourage system adoption through training, communication, and strong engagement with stakeholders.
• Assist in building and refining processes, governance structures, and supporting tools.
• Receive, assess, and organise support requests and other incoming work based on priority.
• Contribute to testing, system updates, and continuous improvement efforts.
• Develop clear documentation and learning materials that are easy for users to follow.
• Support change management activities and assist with system rollout activities.

What you will bring

• Hands-on experience with UKG Pro or Kronos, which is required for this role.
• A forward-thinking approach and the ability to spot opportunities for improvement.
• Strong communication skills with the ability to explain complex information in a simple way.
• Experience helping users, delivering training, or encouraging adoption of business systems.
• Confidence managing multiple priorities while keeping tasks progressing.
• A careful, detail-focused approach to documentation and consistent processes.

Why this role stands out

• Competitive salary together with additional benefits.
• The chance to join a well-regarded Australian organisation with a strong reputation.
• A team culture that values continuous improvement and fresh thinking.
• Real scope to influence how systems and processes develop over time.
• Located in the northern suburbs, with one work-from-home day per week.

Additional information

This is a full-time, onsite position based in Strathpine, Queensland, Australia. The opportunity is suited to someone looking for a hands-on operational role with a strong mix of systems support, stakeholder engagement, and improvement work.

Interested candidates who meet the requirements can express their interest directly with the hiring contact provided in the source information.