- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 6 hours ago
- Work mode
- In office
- Eligibility
- Applicants who are confident communicators, enjoy guest interaction, and are comfortable working outdoors in a tourism environment are encouraged to apply. A valid driver’s licence is required or should be obtainable.
- Resume
- Required to apply
Where you'll work
Job description
About the Company and Location
G’day Group brings together major Australian travel and leisure brands, including Discovery Parks, Discovery Resorts and the G’day Rewards loyalty program. With a workforce of more than 2,000 people across Australia, the group operates the country’s largest park network and focuses on creating memorable guest experiences.
The role is based at Discovery Resorts - Wilpena, located 430 kilometres north of Adelaide and positioned as the entry point to the striking Flinders Ranges. The resort sits beside the 800-million-year-old Wilpena Pound amphitheatre and offers access to scenic flights, 4WD adventures, mountain biking, bushwalking and Aboriginal cultural activities. As the only accommodation provider inside Ikara-Flinders Ranges National Park, it features glamping tents, contemporary resort rooms and campsites, along with local food and exceptional stargazing.
Role Overview
As a Tour Guide, you will be responsible for creating engaging and memorable experiences for visitors. This is a guest-facing position where you will lead tours, explain the area’s natural and cultural importance, and help guests build a deeper connection with Wilpena Pound and the surrounding Flinders Ranges.
You will collaborate with the operations and guest services teams to make sure tours run safely, smoothly and in line with the resort’s standards and values.
Key Duties
- Conduct guided tours and visitor experiences around Wilpena Pound.
- Present stories and information about the region’s landscape, heritage, culture and environment.
- Interact confidently with both individual visitors and larger groups.
- Maintain guest safety and comfort throughout each tour.
- Support tour setup, equipment handling and basic administrative tasks.
- Represent Wilpena Pound Resort in a professional, friendly and approachable manner.
Candidate Profile
The ideal applicant communicates well with guests, enjoys storytelling and has a genuine curiosity about the Flinders Ranges, its culture and natural history. You should be personable, dependable and comfortable working in outdoor settings. A strong background in customer service is important, and prior experience in guiding, tourism or hospitality will be considered an advantage.
Benefits
- Competitive pay package.
- Accommodation and meals available at reduced rates.
- Opportunity to work with a positive, skilled team in a remarkable location.
- Discounted stays across more than 300 holiday parks nationwide within the group.
- Savings through the G’day Rewards partner network.
- Service recognition awards.
- Access to an Employee Assistance Program.
- Career growth through internal promotions and advancement opportunities.
Equal Opportunity Notice
Wilpena Resort acknowledges and values its partnership with Aboriginal and Torres Strait Islander peoples, including the traditional owners of the land where it operates. The appointment to this role is intended to be a special/equal opportunity measure under section 8(1) of the Racial Discrimination Act 1975 (Cth) and section 65 of the Equal Opportunity Act 1984 (SA).