Team Member

About the company

Canon Business Services ANZ has spent more than 20 years helping organisations improve, automate, and modernise the way they work through business process optimisation and IT services. The company partners with clients to build tailored solutions that address operational challenges, support growth, and reduce the burden of routine work so teams can stay focused on their core strengths.

Known for a strong customer-first approach and flexible problem-solving, the business has earned long-term relationships with many clients, including partnerships that have lasted over a decade. Its solutions are designed to be dependable, scalable, and cost-efficient, helping customers maintain a competitive edge.

Joining the organisation means becoming part of a workplace that values growth, learning, and contribution to the wider group’s success.

Role overview

This position is based on a client site in Perth and sits within a fast-moving team environment. The main focus is the accurate handling, sorting, and distribution of mail and courier items so they reach the right people on time. The role also involves a mix of customer contact, office support, and general administration.

Key duties

• Manage incoming and outgoing mail and courier items each day.
• Respond to and resolve customer questions by phone and email.
• Look after office equipment, stationery, and other supplies.
• Maintain databases and keep presentation records updated.
• Arrange courier bookings and lodgements with different courier providers.
• Support the team with general administrative tasks as needed.
• Be prepared for occasional heavy lifting.

What the role calls for

The ideal person brings a positive, proactive approach and can be relied on to work accurately and consistently. Strong attention to detail, solid computer skills, and the ability to stay organised while managing time well are all important. The role also requires someone who is committed to meeting client expectations and delivering a high standard of service.

Experience and skills

• Clear communication skills with a strong customer service mindset.
• Ability to handle pressure while meeting demanding service targets.
• Prior customer service experience is an advantage.
• Working knowledge of Microsoft Office and the ability to pick up new systems quickly.

Work schedule and other details

This is a casual employment opportunity with a Monday to Friday working schedule. The position is located in Perth, Western Australia, Australia. The employer supports inclusive and diverse hiring and considers all applicants equally. Flexible working arrangements may be available where possible. Applicants must be legally eligible to work in the country where they are applying at the time of application. Successful candidates will be contacted with the next steps.

Additional information

The organisation offers the chance to join a respected global brand that invests in learning and development. Benefits and perks may differ depending on the employment arrangement and the country of work.