Supervisor - Loss Prevention

Role overview

This position sits within the Loss Prevention & Security function at a hotel in Lusail, Qatar. It is a full-time, non-management role focused on safeguarding guests, staff, and property while supporting a secure and orderly environment.

Key duties

The supervisor will conduct regular patrols throughout the property, support guests with room access, and oversee emergency drills, daily safety checks, investigations, interviews, and key-control audits. The role also includes monitoring CCTV and alarm systems, authorizing and recording access to secured areas, and reacting to incidents by contacting emergency medical services or providing first aid/CPR when needed. The incumbent will gather information, prepare reports, preserve confidentiality, calm disturbances, resolve security concerns, handle disruptions and complaints, and escort unwanted individuals off the property. The job also involves enforcing alcohol-control laws in the hotel, requesting assistance through approved code responses, preparing required paperwork for employees, and assisting management with employee training, motivation, and coaching while serving as an initial point of contact for fair treatment and open-door processes.

Standards and working expectations

The role requires compliance with company security policies and procedures, reporting maintenance issues, safety hazards, accidents, and injuries, and completing required safety training and certifications. The supervisor must maintain a neat professional appearance and uniform, protect confidential company information and assets, support teammates with dignity and respect, contribute to team goals, and meet quality assurance standards.

Physical and communication requirements

The work involves handling physical tasks such as moving, lifting, carrying, pushing, pulling, and placing objects under 50 lbs (22.50 kg) without assistance, as well as helping with items over 75 lbs (33.75 kg). The job may require standing, sitting, or walking for extended periods or an entire shift; moving quickly to respond to work situations; visually reviewing information and equipment; using computers or point-of-sale systems to enter and locate work-related data; handling objects of different sizes and weights with fine motor control and hand-eye coordination; bending, reaching overhead and below the knees, twisting, crawling, and moving through narrow, confined, elevated, sloped, uneven, or slippery spaces, as well as stairs and service ramps. The role also requires welcoming and acknowledging guests according to company standards, speaking clearly and professionally, answering phones with proper etiquette, listening and responding to employee concerns, and staying alert to potentially problematic individuals on the premises. Other reasonable duties may be assigned by supervisors.

Education and experience

A high school diploma or an equivalent General Educational Development (GED) certificate is preferred. Candidates should bring at least 2 years of relevant work experience and at least 1 year of supervisory experience. No license or certification is required.

About the employer

Le Méridien is a hospitality brand inspired by glamorous travel and a distinctly European sense of style. The brand serves curious, creative guests who appreciate culture, connection, and memorable experiences. It values authenticity, elegance, and a welcoming atmosphere, and is part of Marriott International’s global portfolio. The organization emphasizes equal opportunity, inclusion, and fair access to employment, and it does not discriminate on the basis of disability, veteran status, or other protected characteristics.

Additional information

Job Number: 26079140
Job Category: Loss Prevention & Security
Location: Building No. 153 Street No. 347, Lusail, Qatar, Qatar
Schedule: Full Time
Remote: No
Position type: Non-Management

Workplace and culture

The employer encourages a diverse and inclusive environment where associates from different backgrounds, talents, and experiences are valued. Team members are expected to help create a professional, welcoming guest experience while contributing to a global hospitality culture.