Strategic Account Manager

About the Company

Kidde Global Solutions unites several well-known fire and life safety brands under one umbrella, including Kidde, Kidde Commercial, Edwards, GST, Badger, Gloria and Aritech. The business is focused on protecting people and property through advanced safety solutions, ongoing innovation and strong customer support. It positions itself as a global technology leader with a culture built around quality, integrity, teamwork and care for customers.

Role Overview

This full-time remote position is for a Strategic Account Manager based in Saudi Arabia, with the strongest preference for candidates located in KSA. Applicants from other locations across the Gulf region may also be considered. The role supports the Strategic Accounts organization for Edwards / Kidde Commercial UL and is centered on growing sales of fire alarm, air sampling smoke detection, and emergency or mass notification solutions across important vertical markets.

The role requires someone who can move confidently between different customer segments, including Data Center / Technology, Hospitality, and Modular Construction. Success depends on the ability to tailor account strategies, technical conversations, and stakeholder messaging to suit the buying process, project structure, and technical needs of each vertical.

Responsibilities

• Develop and maintain relationships with stakeholders involved in design, construction, ownership, and operations so Edwards solutions are well positioned for both new work and replacement projects.
• Work with stakeholders in data center and mission-critical environments, including engineering firms, hyperscale and colocation owners or operators, and senior leaders across design, construction, projects, and operations.
• Build connections in high-end hospitality and residential markets, engaging brand and ownership leaders, facilities teams, property managers, design consultants, and construction decision-makers.
• Support modular construction accounts such as modular manufacturers, general contractors, developers, and owners.
• Manage relationships across large enterprises and multi-site project portfolios.
• Spot new business opportunities, increase demand, and expand market share within the target segments.
• Use consultative selling and active listening to understand customer priorities and recommend the most suitable solutions.
• Create and update strategic account plans that reflect customer objectives, buying criteria, and value drivers.
• Evaluate customer needs and present tailored solutions, specifications, and presentations for different project delivery models.
• Coordinate closely with sales and technical teams to align account strategy and deliver outcomes that support customer goals.
• Guide engineers, architects, and other decision-makers on standardization, fire and life safety obligations, relevant codes, and brand standards.

Requirements

• A minimum of a bachelor’s degree is required.
• Technical certification or an associate degree or higher is preferred.
• At least 5 years of selling experience is expected, with a strong preference for 2 to 3 years of executive-level or end-client sales experience in fire and life safety or a similar industry.
• Hands-on knowledge of at least one target vertical is required: Data Center / Mission Critical, Hospitality, or Modular Construction.
• Ability to engage C-suite and director-level engineering stakeholders, understand business goals, and present clear value-based solutions.
• Strong background in consultative selling and managing large, complex accounts across multiple verticals at the same time.
• Experience working in consultative sales settings, with strong active listening skills and a track record of building durable client relationships.
• Excellent communication and collaboration abilities.
• Fluency in both English and Arabic is mandatory.
• Proficiency with Microsoft O365, webinar and collaboration tools such as Zoom and Microsoft Teams, and Salesforce.
• A valid driving licence is required.
• Willingness to travel extensively across the region, up to 70% of the time.

Additional Information

This is a remote field-based role. Candidates located in Saudi Arabia are preferred, but suitable applicants from elsewhere in the Gulf region may also be evaluated. The position is focused on strategic account growth, cross-functional coordination, and customer engagement in complex commercial environments.

About the Company’s Mission

Kidde Global Solutions serves commercial facilities and homes with fire and life safety solutions designed to reduce risk and protect people and property across the world. Its portfolio supports a wide range of applications through established global brands and service capabilities.