Store Manager - The Warehouse, Napier

Company overview

The Warehouse Group is a large retail organisation with more than 10,000 team members across New Zealand. The business focuses on helping customers live better while also supporting communities and keeping sustainability at the centre of its work.

The company has contributed $4.1 million to New Zealand charities in the previous year and is working toward running all operations on solar power by 2026. It aims to make sustainable living practical and affordable, while continuing to innovate, collaborate, and respond quickly to customer and market needs.

Role summary

This opportunity is for a Store Manager in Napier, Hawke's Bay. The role is suited to someone energetic, adaptable, and ready to take ownership of store performance while creating a strong sales culture.

The right person will be confident in leading, coaching, and developing a team, and will know how to build productive relationships with colleagues, customers, and other stakeholders. The position calls for someone who understands how to keep a store active, profitable, and responsive in a fast-moving retail environment.

What you'll do

• Lead the store team with a focus on performance, engagement, and day-to-day execution.
• Coach and develop team members so they can deliver strong customer experiences and support sales growth.
• Build a positive sales culture that encourages learning, improvement, and accountability.
• Strengthen relationships with staff, customers, and key stakeholders.
• Oversee store operations and help keep the business running efficiently and profitably.
• Interpret plans and turn them into practical action.
• Respond quickly to change and keep the store moving forward in a dynamic retail setting.

What we're looking for

• Substantial management experience, ideally gained in a retail environment.
• Solid capability across all areas of store operations.
• Strong communication skills with the ability to lead, influence, and engage a team.
• Confidence in guiding team members to interact well with customers and support sales outcomes.
• Ability to understand and implement plans effectively.
• Resilience, adaptability, and the willingness to drive change.

Additional information

The company offers a competitive salary, staff discounts across its brands, and leave benefits that include your birthday, volunteering, and lifestyle leave for extra time with family, holidays, or personal projects. Employees also gain access to ongoing training, development, and career progression opportunities.

More benefits are available as part of the wider team package.