Station Manager – Riyadh (RUH)

Role overview

Delta Air Lines is hiring a Station Manager for Riyadh to oversee a complex airport station and help deliver safe, dependable operations along with a high-quality customer experience. In this leadership position, you will be responsible for the station’s overall performance across safety, security, compliance, service quality, and team management.

Reporting to the regional Field Director, you will guide the Riyadh station, work closely with airport authorities and business partners, and help build a team culture centered on ownership, development, and continual improvement. The role suits someone with strong operational judgment, a collaborative leadership approach, and the ability to lead effectively in a fast-moving international setting.

Key responsibilities

• Take full ownership of station operations in Riyadh, including safety, security, compliance, customer experience, and performance outcomes.
• Maintain a dependable and secure operation while ensuring service standards remain consistently high.
• Assess current station processes, spot improvement opportunities, and introduce changes that improve execution and the customer journey.
• Prepare station operating plans and identify capital requirements where needed.
• Make sure all work aligns with relevant regulations, internal standards, and local labour legislation.
• Develop strong working relationships with local authorities and other stakeholders that support international airport operations.
• Coach, guide, and develop the station team through clear expectations, performance management, and ongoing support.
• Promote a strong safety-first culture that supports employee wellbeing and operational excellence.
• Work closely with contractors, airport partners, and business stakeholders to keep execution aligned and service consistent.
• Represent Delta at Airline Operators Committee meetings and communicate the airline’s operational priorities.
• Lead change across the station and support teams as business needs evolve.
• Improve communication practices within the operation and across partner groups.
• Coordinate with regional teams and headquarters functions to align local priorities with broader company goals.
• Review and approve operation-related invoices.

Minimum qualifications

• You must already have the legal right to live and work in Saudi Arabia when you apply, as Delta will not sponsor this position.
• Proven operational leadership background with the ability to make sound decisions in a demanding, fast-paced environment.
• Well-developed organisational skills and the ability to handle several priorities at once.
• Clear commitment to safety, security, and regulatory compliance.
• Ability to lead teams, create accountability, and sustain high performance.
• Strong capability in stakeholder management and relationship building.
• Flexibility, resilience, and physical stamina to perform well in a changing operational setting.
• Willingness to work evenings, longer hours, and travel when required.
• Ability to obtain and keep an airport ID.
• Consistent focus on safeguarding personal safety, the safety of others, and personal data.
• Respect for diverse people, viewpoints, and working styles.
• High school diploma, GED, or an equivalent qualification.

Preferred qualifications

• A four-year degree in business management or a related discipline, or equivalent practical experience.
• At least five years of experience in operational leadership positions.
• Working knowledge of airport operations, ideally within an airline environment.

Benefits and culture

Delta’s workplace culture is built around Care, Integrity, Resilience, and Servant Leadership. The company places strong value on its people and offers a “Sharing Success” approach, along with competitive compensation and benefits. The role also offers the opportunity to build a career that combines global exposure with meaningful responsibility.