Spa & Pool Attendant

About Capella Hotels and Resorts

Capella Hotels and Resorts is built on a standard of refined hospitality, blending heritage, exploration, individuality, and a subtle element of surprise to shape memorable stays. Its properties are created with the help of internationally recognised architects, while the dining experiences highlight authentic tastes presented in inventive ways. Across the Auriga spas and every guest service touchpoint, the brand is known for a thoughtful, generous, and highly tailored approach.

About Capella Sydney

Located in the centre of Sydney, Capella Sydney offers quiet luxury within the sandstone walls of a heritage landmark. The hotel combines contemporary sophistication with historic character, showcasing carefully selected artworks and interiors inspired by Australia’s landscapes. Set close to the city’s best-known attractions, it delivers a rich cultural stay with exceptional style and elegance.

Position Overview

Capella Sydney is looking for a professional Spa & Pool Attendant to support the Auriga Spa team. This role focuses on providing outstanding guest service while helping the spa and wellness areas run efficiently and smoothly.

Key Duties

• Support therapists and beauticians by preparing treatment rooms and ensuring guest amenities, robes, linens, and other treatment supplies are stocked and ready.
• Maintain a respectful, discreet, and professional manner in every interaction with guests and team members.
• Keep the spa and wellness areas, including the reception space and treatment rooms, consistently clean, comfortable, and well maintained through regular checks and cleaning.
• Help guests with information about the spa menu and resort facilities, and respond to general questions in a helpful manner.
• Escort guests and provide clear directions when they need assistance finding their destination.

Candidate Profile

• Prior work in a similar position, ideally within a luxury hotel or spa setting.
• Confidence in suggesting retail products when appropriate.
• Strong planning and multitasking skills, along with careful attention to detail.
• A friendly and approachable personality with a genuine interest in building positive guest relationships.
• Good written and spoken English communication skills.
• Must hold valid working rights in Australia.
• CPR and First Aid training is an advantage.

What Capella Sydney Offers

• A welcoming and supportive workplace environment.
• The chance to work in beautifully designed spaces within a historic property.
• Access to online LinkedIn learning courses for personal and professional development.
• Complimentary meals during work shifts.
• Hotel and group booking discounts.
• An employee assistance program with confidential counselling and support.
• Special leave for your birthday.
• Opportunities to grow and progress within the organisation.

Additional Information

Only shortlisted candidates will be contacted.