Social Media Assistant / Coordinator

Role Overview

We are looking for a creative, methodical, and detail-focused Social Media Assistant / Coordinator to help plan, produce, schedule, and oversee content across a range of social platforms. The right candidate will bring strong communication ability, genuine interest in digital marketing, and the skill to connect with online audiences while keeping the brand voice consistent.

This position supports content development, audience interaction, campaign coordination, performance monitoring, and day-to-day social media administration. It is well suited to someone who enjoys social media, content marketing, and digital communication work.

Key Responsibilities

• Support the creation, scheduling, and publication of posts across social channels.
• Oversee social accounts by responding to comments, messages, and audience engagement.
• Assist in planning and rolling out social media campaigns and marketing activities.
• Draft captions, post copy, graphics instructions, and promotional material that matches brand standards.
• Monitor key performance measures and compile routine reports.
• Research market trends, competitors, and new opportunities in social media.
• Work with marketing, design, and content teams to help achieve campaign goals.
• Keep content calendars updated and ensure posts go out on time.
• Support influencer outreach, partnerships, and community growth efforts.
• Watch for brand-related issues and escalate customer concerns when needed.
• Maintain digital files and keep campaign documentation organized and accurate.

Required Skills & Competencies

• Clear written and spoken communication skills.
• Strong organizational habits and close attention to detail.
• Working knowledge of major social platforms and current trends.
• Creative thinking with the ability to develop engaging content ideas.
• Good time management and the ability to handle multiple tasks.
• Comfort working alone as well as with cross-functional teams.
• Basic data analysis skills and the ability to understand social metrics.
• Familiarity with Microsoft Office and online collaboration tools.
• Professional attitude, flexibility, and enthusiasm for digital media.

Preferred Qualifications

A bachelor’s degree in Marketing, Communications, Business Administration, Digital Media, Public Relations, Journalism, or a similar field is preferred. Experience in social media management, content production, marketing, customer engagement, or administrative support will be considered an advantage.

Familiarity with social media management platforms, scheduling tools, and analytics dashboards is helpful. Experience using Canva, Adobe Creative Suite, video editing tools, or other graphic design software is also a plus. Knowledge of digital marketing, content marketing, influencer marketing, and online community management is beneficial.

What We Offer

• Competitive pay and benefits.
• Opportunities for professional growth and skill development.
• Exposure to brand-building and digital marketing initiatives.
• A collaborative, creative workplace.
• The chance to contribute to social media strategy and audience engagement.

Ideal Candidate Profile

The best-fit candidate will be dependable, imaginative, and well organized, with the ability to support social media operations, engage online communities, and help strengthen the organization’s digital presence and brand awareness.