Shift Leader / Team Captain

Role Overview

In this on-site leadership role, you will act as a brand champion for Smoothie King, helping guests choose smoothies and retail items that support their health, fitness, and nutrition goals. You will also step in to guide team members when the General Manager is away from the store. Success in this position calls for genuine enthusiasm for the brand, a strong service mindset, and the flexibility to take on new responsibilities.

What You'll Do

• Prepare smoothies that meet quality and taste standards.
• Make sure each guest receives the product and experience they are looking for.
• Welcome customers warmly and keep the interaction friendly and engaging.
• Prepare fruit, vegetables, frozen ingredients, powders, and liquids correctly and on time.
• Handle opening and/or closing procedures as assigned.
• Complete daily store checklist items.
• Arrive punctually and ready to begin work.
• Support and reinforce Smoothie King's culture, values, and mission.
• Help oversee team members during shifts.
• Manage cash handling, stock tracking, and store opening/closing tasks.

Requirements

• At least 1 year of experience as a team member in a restaurant or a comparable retail customer-service environment.
• Working knowledge of Microsoft Office tools.
• Understanding of standard point-of-sale system functions.
• Strong communication skills, including the ability to give and receive feedback well.
• High level of dependability and reliability.

Benefits

• Employee discount.
• Flexible work schedule.

About Smoothie King

Smoothie King is a wellness-focused brand with more than 1,100 locations across 33 states, the Cayman Islands, Trinidad, and the Republic of Korea. For over four decades, the company has centered its mission on helping people live healthier lives through nutrition. Its menu has grown beyond smoothies to include a broad range of nutritious snacks and premium nutritional products.