Senior Product Manager

Role overview

IDEXX Veterinary Software is expanding, and the team is looking for a Product Manager to own key areas of ezyVet. In this position, you will help shape premium software used by veterinary professionals across the globe.

This role suits someone who enjoys collaborating closely with users, turning feedback into meaningful product improvements, and taking on the next step in a product management career. You will work within a cross-functional squad alongside Product Managers, Designers, and Engineers to define initiatives, deliver features, and influence the direction of the product.

About IDEXX Veterinary Software

IDEXX Veterinary Software is part of IDEXX and builds technology that supports the health and wellbeing of pets, people, and livestock worldwide. The Auckland office serves as a global software centre of excellence, where cloud-based platforms and applications are designed and developed for a broad set of animal-health needs.

The company is building a vertical SaaS ecosystem covering practice management, diagnostics, payments, client engagement, analytics, and insights.

About ezyVet

ezyVet is IDEXX’s flagship veterinary practice management system. It helps clinics streamline operations, improve communication with clients, cut down administrative work, and spend more time focusing on patient care.

The product is used by veterinary practices around the world and supports the day-to-day work of busy clinics.

What you will do

• Work with Engineering and Product Design to shape and deliver high-value improvements.
• Lead product discovery by partnering with customers and internal stakeholders to uncover important problems.
• Carry out market and user research to guide product decisions and prioritisation.
• Regularly connect with veterinary customers and industry stakeholders to collect feedback and insights.
• Serve as the subject matter expert and internal champion for your product area.
• Own discovery work, business case development, and feature prioritisation.
• Keep the product backlog structured, clear, and prioritised.
• Run sprint planning and refinement sessions with engineering teams.
• Support delivery through continuous collaboration with engineers.
• Share product priorities, initiatives, and progress with internal teams and stakeholders.

What you should bring

• Proven background in managing the full lifecycle of software products as they evolve.
• Experience working closely with Agile engineering teams to build customer-focused solutions.
• Strong ability to discover problems and solve them effectively.
• Experience using customer or market research to shape product direction.
• Confidence guiding teams through iterative development in a fast-moving environment.
• Clear communication and storytelling skills, with the ability to explain ideas to both technical and non-technical audiences.
• Experience handling multi-layered projects or broader product ownership responsibilities.
• Well-organised, adaptable, and attentive to detail.

What you can expect

• Work that has genuine global purpose and meaningful impact.
• Ongoing learning and development opportunities, both internal and external.
• A collaborative office environment with a gym and rooftop space.
• Coffee, fruit, and Food Truck Friday.
• Supportive colleagues who quickly feel like a second family.
• An animal-friendly workplace.

Why IDEXX

IDEXX is an innovation leader serving multiple industries with work that matters. The company helps pet owners keep companion animals healthy and happy, supports safe drinking water for billions of people, and helps farmers protect livestock and poultry from disease. With customers in more than 175 countries and a global workforce of over 10,000 people, IDEXX offers work with real scale and purpose.

Employees are supported by a positive, respectful culture that values challenges, learning, and discovery, along with competitive compensation, incentives, and benefits.

Equal opportunity and inclusion

IDEXX welcomes a diverse workforce and encourages applications from women, people of color, LGBTQ+ individuals, people with disabilities, ethnic minorities, foreign-born residents, and veterans. The company is an equal opportunity employer and does not discriminate on the basis of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any other protected category under applicable law.