Senior People Partner

About MoonPay

MoonPay is building the bridge to the decentralized economy by making digital value transfer as simple and universal as everyday internet use. The company’s mission is to help people and businesses access crypto, stablecoins, and blockchain-based financial tools with greater ease and control.

Its platform supports buying, selling, swapping, and paying with digital currencies through a single, end-to-end payments system. Compliance, identity verification, fraud protection, and settlement are built into the flow so users can participate with confidence, even without deep crypto knowledge.

MoonPay serves more than 30 million customers and over 500 ecosystem partners, and it is fully licensed in the U.S. while operating under regulation in the UK, EU, Canada, and Australia.

The company has also launched a consumer app designed to make crypto more accessible and practical for everyday use. MoonPay emphasizes fairness, inclusion, and financial freedom, and welcomes applicants from all backgrounds.

About the Role

MoonPay is hiring a Senior People Partner to help build a high-performing, engaged, and scalable global organization. In this role, you will act as a strategic advisor to leaders and managers across multiple regions, supporting organizational effectiveness, leadership growth, and a positive employee experience.

This position blends strategic people partnering with hands-on HR advisory work. You will guide leaders through organizational change, employee relations, performance management, and workforce planning while keeping people programs aligned with business goals. You will also contribute to policy development, engagement initiatives, and a consistent employee experience across a global workforce.

The role is based in New York and works with stakeholders across the United States, EMEA, and other international regions.

What You Will Do

• Provide trusted HR guidance on employee relations topics such as performance management, grievances, investigations, disciplinary matters, absence handling, and conflict resolution.
• Handle complex employee lifecycle situations, including performance improvement plans, exits, restructures, and matters with legal risk, working with Legal and external counsel when needed.
• Build, update, and maintain global people policies, processes, and frameworks while ensuring they meet U.S. employment law requirements and remain adaptable to local rules in other regions.
• Work with senior leaders and managers worldwide on org design, workforce planning, change management, and broader organizational effectiveness efforts.
• Coach managers to improve leadership capability, strengthen team performance, and address people challenges across distributed teams.
• Drive employee engagement programs using employee feedback and people data to improve retention, engagement, and overall organizational health.
• Use a data-led approach to inform people decisions and share trends, insights, and analysis with leadership.

What We’re Looking For

• Substantial experience as a People Partner, HR Business Partner, or in a similar role within a fast-moving, scaling, or technology-focused organization.
• Deep knowledge of U.S. employee relations, employment law, performance management, investigations, disciplinary actions, and complex case handling.
• Experience supporting globally distributed teams and leaders across multiple countries, with comfort navigating different employment practices, cultures, and regulations.
• Proven ability to lead change, support organizational design efforts, and influence stakeholders during growth and transformation.
• Strong coaching skills for managers and senior leaders, with the ability to balance business needs, employee experience, compliance, and risk.
• A pragmatic, analytical, and solutions-focused mindset, with strong relationship-building skills and comfort working in ambiguity.
• Experience using AI and automation tools to improve workflows and analyze data, along with an interest in applying AI thoughtfully.

BLOCK Values

MoonPay looks for people who reflect its core values:

• B - Be Hungry
• L - Level Up
• O - Own It
• C - Crypto Curious
• K - Kaizen

Benefits & Perks

• Competitive compensation package.
• Equity ownership for all employees.
• Performance-based equity bonus for high-impact contributions.
• Moonshot award, recognizing exceptional impact with 10 employees selected twice a year and each receiving a $250,000 equity grant.
• Unlimited vacation time, giving you flexibility to decide when to work and when to rest.
• Hybrid work flexibility, with the option to work fully remotely or from a nearby Moonbase.
• Private healthcare coverage for you and your dependents.
• Enhanced parental leave.
• Annual learning and development budget.
• Home office setup support.
• Remote work allowance for utilities for fully remote employees.
• Monthly product budget and zero-fee crypto transactions.
• Employee referral program offering a $10K USDC referral reward.
• Regular remote offsites for in-person collaboration, sessions, and hackathons.
• Opportunity to work in a fast-growing, disruptive company where strong performance is recognized.

Diversity, Inclusion, and Hiring Process Notes

MoonPay is committed to an inclusive workplace where people can bring their authentic selves to work. The company prohibits discrimination and harassment of any kind based on protected characteristics, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status, among others.

Reasonable accommodations are available for qualified individuals with disabilities during the application process. The Talent Team can be contacted for assistance with forms or other application-related needs.

MoonPay may use AI tools to support parts of recruitment, such as application review, resume analysis, or identifying potential inconsistencies in application materials. These tools support recruiters but do not replace human judgment, and final hiring decisions are made by people.

The company also notes that it encourages candidates to apply even if they do not meet every listed requirement, since the criteria are intended as guidance rather than an exact match requirement.

Location

This position is based in New York, NY, with remote flexibility.