Senior Business Analyst

Role overview

In this position, you will partner closely with your squad to support strong product delivery through clear communication, risk reduction, quality control, and reliable execution. The role calls for someone who is proactive, accountable, detail-oriented, and able to act as a strong bridge between stakeholders and the delivery team.

What you will do

• Gather, clarify, and document business needs, including present-state and future-state analysis, while also suggesting practical improvements to existing processes.
• Work on workflow mapping, data analysis, data visualization, and impact assessment activities.
• Operate within an Agile environment and use tools such as Jira, Confluence, Mural, or comparable backlog-management platforms; training can be provided where needed.
• Create epics and user stories, define acceptance criteria, run story refinement sessions, and present sprint outputs during demos.
• Facilitate core Agile ceremonies, including daily scrums, sprint planning, release planning, sprint reviews, and retrospectives.
• Carry out business acceptance testing end to end and maintain complete traceability of test cases.
• Surface client concerns and delivery blockers quickly to the squad lead and team, then help drive timely resolution.
• Communicate effectively in writing and verbally, including the ability to condense and interpret information for subject matter experts and business partners.
• Coordinate dependencies across teams and manage several assignments at the same time.
• Demonstrate leadership by guiding peers and using sound judgment to handle team conflicts.

Team and business context

The WI Customer Solutions function supports the WI Agile organization by providing business analysts and consultants. This team helps convert business goals into practical plans and solutions that drive strong customer outcomes.

Company background

The organization is a privately held business focused on improving the financial well-being of its clients. It supports individuals with investing and long-term planning, helps employers and non-profit organizations deliver employee benefits, and provides institutions and independent advisers with investment and technology solutions to support their clients.

Experience and education

This role is suited to professionals with 5 to 7 years of transferable experience. A bachelor’s degree is preferred.