Senior Business Analyst

About the employer

Mitre 10 has played an important role in New Zealand home improvement since 1974. The business is well known for its award-winning growth and for encouraging people across New Zealand to improve how they live, work, and enjoy their homes, gardens, and trade projects.

Role overview

This position is for a Senior Business Analyst to join the Enterprise Process & Analysis team. The focus of the role is to clarify business needs, map and improve processes, and help deliver solutions that create real business outcomes. The team is collaborative, ambitious, and committed to ongoing improvement.

Key responsibilities

• Identify the core business challenge and define the intended outcomes.
• Review and improve business processes across the full value chain.
• Build current-state and future-state process models using SAP Signavio and BPMN standards.
• Make sure process designs are structured, controlled, and able to scale.
• Gather, organise, and refine requirements by clarifying the purpose, scope, and method.
• Write precise user stories and acceptance criteria.
• Work with Product Owners to create outcome-focused requirements for Agile squads.
• Collaborate with stakeholders from both business and technology teams to align delivery.
• Contribute to work delivered in SAP S/4HANA environments.

Required background and capabilities

• Demonstrated experience as a Business Analyst in SAP-based environments.
• Practical experience with SAP S/4HANA.
• Strong ability to model processes using BPMN conventions.
• Experience using SAP Signavio or a comparable process modelling tool.
• Solid skills in process review and process improvement.
• Previous experience working in Agile delivery settings.

Desirable experience

• Exposure to enterprise-wide processes and end-to-end value chains.
• Background in Procure-to-Pay processes, including purchasing, invoicing, and supplier management.
• Understanding of process governance and standardisation.
• Ability to use data to support analysis and decision-making.

Working style

• You are focused on results rather than simply completing tasks.
• You prefer a process-led approach instead of a system-led one.
• You are inquisitive and willing to test assumptions.
• You communicate effectively and can influence stakeholders.
• You contribute positively to a collaborative, high-performing team environment.

Why this role may appeal to you

The organisation offers a people-focused workplace with support for wellbeing and flexibility. Benefits include team member discounts, flexible working arrangements, birthday leave, life and trauma insurance, and one paid wellness day each year.

Additional information

The position is based in Auckland, New Zealand and is a full-time onsite role. No salary, openings, or start date were specified in the source information.