Sample Receipt Officer

About the Company

SGS Australia provides testing, inspection, and certification solutions across a wide range of industries. With a history spanning more than 140 years, the business operates a large Australian network of accredited laboratories and field facilities, supported by over 50 offices and laboratories and more than 1,400 team members nationwide. The organisation is accredited by NATA and ISO 9001, reflecting its commitment to Australian and international quality standards.

Role Overview

An Environmental Laboratory in Perth Airport is looking for a careful and well-organised Sample Receipt Officer to support day-to-day laboratory operations. This is a full-time, onsite position with working hours from Monday to Friday, 10:00am to 6:00pm. In this role, you will be the first contact for incoming samples and will help ensure the process from receipt through to client reporting runs accurately and efficiently.

Key Duties

• Receive incoming samples by unpacking, sorting, and checking their condition and correctness.
• Enter sample details into the Laboratory Information Management System (LIMS).
• Maintain high standards of accuracy in all data entry tasks.
• Work with clients to address questions related to sample receipt or transport.
• Keep section leaders informed about incoming sample volumes and workloads.
• Prepare and send bottle orders within the required time limits.
• Carry out sub-sampling and filtration tasks when needed.
• Arrange subcontracting for samples and organise freight logistics.
• Oversee warehouse storage and ensure samples are disposed of in a compliant manner.
• Follow up and resolve client and internal enquiries without delay.
• Ensure work practices meet Quarantine Approved Premise requirements.
• Contribute to process improvements and ongoing operational efficiency.
• Help maintain a safe workplace by identifying and reporting hazards immediately.
• Assist with any other tasks needed to keep the laboratory running smoothly.

Candidate Profile

The ideal applicant is proactive, highly organised, and comfortable working in a fast-moving team setting. You should have strong attention to detail, sound communication skills, and the flexibility to adapt to changing duties and working hours.

Qualifications and Experience

• A diploma or degree in a scientific field, or relevant practical experience in a laboratory setting.
• Previous use of a LIMS is preferred.
• Experience or training in laboratory operations or people management would be an advantage.

Working Pattern

This role follows a Monday to Friday schedule, from 10:00am to 6:00pm.

Employee Benefits

• Flexible work arrangements where applicable.
• A workplace culture that includes sustainability as a core value.
• Paid parental leave.
• Paid time for volunteering and blood donation activities.
• Access to corporate health and wellbeing offers.
• Learning and development support.
• Career growth opportunities across Australia and internationally.
• Employee rewards platform with retail and online discounts plus cashback offers.

Diversity and Inclusion

The employer welcomes applications from people of all ages, nationalities, abilities, and cultures, including Aboriginal and Torres Strait Islander peoples, LGBTQI+ candidates, and people living with disability. Supporting employment opportunities for Aboriginal and Torres Strait Islander people is part of the organisation’s Reconciliation Action Plan. The company also recognises and respects the Traditional Custodians and Elders of the land, past, present, and future, and acknowledges the ongoing cultural, spiritual, and educational practices of Aboriginal and Torres Strait Islander peoples.