Sales Associate

About the Company

Majid Al Futtaim Holding is a major regional business group operating shopping malls, retail, communities, and entertainment destinations across the Middle East, North Africa, and Central Asia. The company employs more than 43,000 people, generates revenues above US$ 11 billion, and operates in 18 countries. Its portfolio includes well-known names such as Mall of the Emirates, Carrefour, All Saints, Lego, City Centre, Abercrombie & Fitch, and Vox Cinemas. The organization’s purpose is to create great moments for everyone, every day.

Role Overview

This position is for a Sales Associate within Majid Al Futtaim Lifestyle Operations in Dubai. The role is focused on delivering strong customer service, supporting sales performance, and maintaining high in-store standards while representing the brand professionally.

Key Responsibilities

• Deliver customer service that consistently aligns with Majid Al Futtaim standards and helps each shopper feel well supported.
• Respond to customer issues quickly and professionally, escalating matters to the Store Manager when required.
• Work toward assigned sales targets and look for practical ways to surpass them while keeping customer satisfaction central.
• Use strong product knowledge to increase sales through upselling and cross-selling opportunities.
• Maintain store presentation by supporting daily operational tasks such as cleanliness, tidiness, and restocking.
• Follow store security procedures and regulations carefully to reduce the risk of stock loss.
• Apply effective selling techniques to understand customer needs, encourage higher-value purchases, and support repeat business.
• Help customers find suitable items across other Majid Al Futtaim fashion brands and stores when the required merchandise is not available in the store.

Requirements

• High school certificate.
• 1 to 2 years of industry experience.
• Strong communication skills.
• Excellent customer service ability.

What We Offer

• The chance to be part of an organization focused on creating memorable experiences and spreading happiness.
• A friendly workplace with a positive atmosphere and shared enthusiasm for future growth.
• Exposure to a diverse team of more than 50,000 colleagues working under a common leadership framework.

Additional Information

This is a full-time, on-site role based in Dubai, United Arab Emirates. No salary, stipend, start date, or vacancy count was specified.