Room Attendant

About the role

Hotel Equities, an award-winning hotel development and hospitality management company, is hiring a Room Attendant for Moxy Halifax Downtown in Halifax, Nova Scotia. The role focuses on keeping guest accommodations and shared spaces spotless, safe, and welcoming so guests enjoy a high-quality stay and the property maintains strong presentation standards.

What you will do

• Gather supplies from storage areas, prepare the housekeeping cart, and keep carts and storerooms organized and clean for efficient room servicing.
• Clean windows, doors, walls, closets, and fixtures in guest rooms, corridors, and public areas, including hard-to-reach spots that may require a ladder or stool.
• Sanitize bathrooms by washing shower walls and tubs, cleaning toilets and stall walls where applicable, wiping pipes, and cleaning mirrors, sinks, and surrounding surfaces.
• Replace used towels, soaps, and guest amenities, and replenish reading materials that are missing, damaged, or worn out.
• Wash hard flooring surfaces such as tile and linoleum by hand to remove dirt and marks.
• Dust and polish furniture, fixtures, and wall décor, including vents and ceiling corners, to remove dust and cobwebs.
• Remove used linen, remake beds with fresh linens, check bedspreads, blankets, and bed pads for cleanliness, and inspect between and under mattresses.
• Inspect closets, clean closet doors, handles, and shelves, and replenish items such as hangers, blankets, and pillows.
• Vacuum guest rooms, hallways, and public areas, including beneath furniture and in tight spaces, while handling equipment and moving furniture as needed.
• Check door and window locks, and immediately report any unsafe or unsecured situation to management.
• Verify that in-room equipment such as TVs, lamps, faucets, and radios are working properly, and submit written reports of maintenance issues to the Executive Housekeeper.
• Keep equipment, keys, and supplies secure at all times to protect hotel property.
• Maintain a pleasant, courteous, and professional manner throughout the shift.
• Support laundry operations by collecting soiled linen, sorting loads, using industrial laundry equipment, and folding and delivering cleaned items to storage areas or carts.
• Clean patio and balcony areas by sweeping or hosing floors, wiping furniture and fixtures, removing trash, and cleaning doors and windows.
• Provide help to coworkers and other departments when needed to support overall hotel performance.
• Carry out additional duties as assigned by management.

Requirements

• High school diploma, secondary qualification, or an equivalent credential.
• Prior experience with Marriott, Hilton, IHG, Wyndham, or similar cleaning standards is preferred.
• Working knowledge of standard cleaning methods, cleaning products, and housekeeping equipment.
• Ability to notice fine debris and dirt in dimly lit areas and read written instructions and computer printouts.
• Physical capacity to repeatedly lift up to 50 lbs during an 8-hour shift.
• Manual dexterity and upper-body strength to push, pull, and move equipment and furniture throughout the workday.
• Ability to work with arms raised overhead for extended periods.
• Ability to maneuver a fully loaded maid cart weighing up to 50 lbs through hallways and in and out of closets.
• Experience using household and commercial cleaning equipment such as vacuums, floor buffers, carpet cleaners, washers, dryers, and pressers.
• Comfort working around hazardous chemicals on an ongoing basis.
• Ability to handle prolonged physical work in an indoor, climate-controlled setting, including hot and humid laundry conditions.
• Strong interpersonal and communication skills for interaction with guests and team members.
• Reading and writing skills for paperwork, issue logs, requests, and status updates.
• Problem-solving, reasoning, motivation, and training abilities.
• Availability to work a flexible schedule, including nights, weekends, and holidays.

Perks and benefits

• Team-oriented, values-driven workplace culture
• Medical, dental, and vision coverage
• Vacation and statutory holiday pay
• Employee assistance program
• Career development opportunities and manager training program
• Reduced room rates across the portfolio
• Employee discount
• Flexible scheduling
• Life insurance
• Parental leave
• Referral program
• Hourly pay of $17.75

Additional information

The position involves steady physical activity, exposure to cleaning chemicals, and indoor housekeeping work. The job also includes laundry support and occasional assistance to other teams as needed. Maintaining guest satisfaction, cleanliness, safety, and a helpful attitude is central to this role.

Who can apply

Candidates with a high school diploma or equivalent who can meet the physical demands of housekeeping work, communicate effectively, and work flexible shifts including evenings, weekends, and holidays are suitable for this role.