Retail Store Supervisor

Role overview

The Retail Store Supervisor role at Savers / Value Village is a hands-on store leadership position where day-to-day decisions contribute directly to store performance. The job focuses on connecting team effort to business outcomes while coaching and enabling team members to do their best work.

About the company

Savers / Value Village is part of a large thrift retail network operating in the United States, Canada, and Australia. The organization sells value-priced pre-owned clothing, accessories, and household goods. Its broader mission is to promote reuse and help make secondhand shopping a normal part of everyday life. Inventory is sourced through donations to nonprofit partners, and the company works with those partners to keep usable goods out of landfills while also supporting community programs through funding. The company operates several brands, including Savers, 2nd Ave, Value Village, Unique, Village des Valeurs, and Savers Australia.

Store supervisor opportunities

This role may be placed in different areas of store operations, production, or retail. Possible supervisor paths include Front End Supervisor, Production Supervisor, and Community Donation Supervisor.

Responsibilities

• Make operational decisions that support daily store success and business results.
• Guide team members, build their confidence, and help them grow in their roles.
• Oversee work in the assigned area, which may be front end, production, or community donation.
• Support execution of store processes aligned with a purpose-driven retail model.

What to expect

• An environment that values individuality and draws strength from people with different backgrounds, experiences, and viewpoints.
• Work for a mission-led business whose impact extends to both local communities and the environment.
• Opportunities for career growth through continued store expansion and internal development.

Training and benefits

New hires receive onboarding and training from the first day. The company also provides in-house learning through Savers University, with most training built internally and supplemented by external providers.

• Extended health coverage for full-time team members.
• Company-paid life and AD&D insurance.
• Group RRSP with company matching to support retirement savings.
• Paid time off for personal use, rest, or leisure.
• Access to mental health support services.

Pay

The annual salary range for this position is $38,610 to $50,965.20.

Additional information

Applications are reviewed on an ongoing basis as new openings arise. The work location listed is 165 Chain Lake Dr, Halifax, NS B3S 1B3.

Accessibility

The employer is committed to fair and accessible hiring practices. Reasonable accommodation will be provided to applicants with disabilities during recruitment, assessment, and hiring, upon request and in consultation throughout the process. Recruitment policies, procedures, communications, and related processes may be updated as needed to meet accessibility requirements.