Research Operations Coordinator

Company Overview

Bisa Research Consulting Ghana is a research and analytics company that partners with businesses, non-profits, and development agencies across a range of sectors. The team uses solid research methods and practical analysis to help solve difficult social and business problems. People in the organization work closely with clients to build solutions that fit the local context and can be measured effectively. The culture emphasizes curiosity, honesty, and work that creates real-world impact.

Role Summary

This full-time, hybrid position is based in Accra, Ghana and focuses on coordinating the operational side of research projects. The Research Operations Coordinator will help plan and run research activities, organize fieldwork and data collection, and keep communication flowing between internal teams and outside partners. The role also covers scheduling, documentation, logistics, vendor coordination, record management, and database upkeep. In addition, the coordinator will monitor project milestones, prepare progress updates, assist with proposal work, and support improvements to research operations. Close collaboration with researchers and analysts is essential to deliver client work smoothly and maintain a strong experience for all stakeholders.

Key Duties

• Support the planning and coordination of research projects from start to finish.
• Organize field activities and data collection schedules.
• Communicate with internal teams, clients, and external partners to keep work aligned.
• Manage day-to-day administrative tasks such as calendars, documentation, logistics, and vendor follow-up.
• Maintain accurate project records and databases.
• Track project progress, timelines, and budget-related requirements.
• Prepare regular status reports and updates.
• Assist with proposal development and related coordination tasks.
• Contribute ideas and support for improving research operations and processes.
• Work closely with researchers and analysts to ensure efficient project delivery.

Required Qualifications

• Ability to analyze information, follow project performance, and support data-informed decisions.
• Strong written and verbal communication skills in English for interaction with colleagues, clients, and field teams.
• Background in operations coordination, workflow management, timeline tracking, or team support.
• Customer-focused approach with good responsiveness and relationship-building skills.
• Administrative capability including scheduling, document handling, record keeping, and use of common office software such as Excel, Word, and PowerPoint.
• Bachelor’s degree in social sciences, business, statistics, public policy, or a similar field, or equivalent relevant experience.
• Prior exposure to research, consulting, development work, or NGO settings will be an added advantage.
• Well-developed organization skills, careful attention to detail, and ability to juggle several tasks in a busy environment.
• Willingness to work on-site in Ghana while collaborating with diverse, cross-functional teams.

Additional Information

This role is described as full-time and hybrid, with the position based in Accra, Ghana. No salary or stipend details were provided. No application deadline, start date, duration, or vacancy count was stated.