Research Manager - India

Role overview

This position focuses on managing client work and customized market research projects within a custom research team. The role is especially relevant to experience across sectors, with a primary emphasis on government and banking & financial services. Reporting to a Senior Manager or Director, you will own the end-to-end delivery of quantitative research assignments, from scoping and costing through questionnaire design, execution, analysis, and final report preparation.

Client management

• Handle client relationships and the projects assigned to them from kickoff through final delivery.
• Turn research outputs into practical recommendations that help clients achieve their business goals.
• Work consistently to surpass client expectations throughout the project lifecycle.
• Maintain regular communication with clients, including progress updates, fieldwork coordination, explanation of research tools, and escalation of concerns when needed.
• Support and, when necessary, deliver client-facing stand-up presentations.
• Take part in client and internal discussions in a thoughtful and value-adding way.

Project management

• Run several projects at the same time, often at different stages of design and analysis.
• Spot risks early, resolve issues where possible, and escalate blockers to the project lead without delay.
• Coordinate tasks across project teams and internal operations or support teams.
• Contribute to consulting work such as questionnaire design, analysis, reporting, and written insights.
• Help build strong proposals from short briefs or detailed RFPs, including support on costing, methodology, and analytical approach.
• Design questionnaires that align with each client’s specific objectives.
• Combine primary and secondary research findings into clear, actionable insights.
• Prepare complete analysis and reporting in PowerPoint, including interpretation of multivariate data, conclusions, and recommendations where relevant.

Business management

• Own project financials, including pricing, budgeting, and invoicing, to support business targets.
• Protect project profitability within allocated budgets.
• Work with internal and external stakeholders to identify cost-efficient solutions.
• Recommend process improvements for suppliers and teams to strengthen financial and operational efficiency.
• Track invoices and collections, and follow up proactively to keep payments on schedule.

Qualifications and working style

• Be proactive and client-focused in day-to-day work.
• Bring strong interpersonal skills and a service-oriented approach.
• Show the ability to analyze and interpret data in a rigorous and insightful way.
• Communicate clearly in both spoken and written form.
• Manage time well, balance multiple priorities, and maintain strong attention to detail.
• Demonstrate maturity and creative problem-solving when handling difficult situations.
• Suggest ways to improve processes within your area of responsibility.
• Adapt quickly to changing demands while still meeting deadlines.
• Plan and organize work effectively.

Eligibility and qualifications

Candidates should hold a postgraduate degree or MBA from a reputed institute and bring 4 to 6 years of experience in primary quantitative consumer insights. The role also requires working knowledge of research techniques, methodologies, and statistics, along with strong proficiency in Microsoft PowerPoint, Word, and Excel. Visualization skills are also important.

Additional information

This role is based in India and is a full-time, onsite position. Experience in one or more sectors is expected, with the strongest emphasis on government and banking & financial services.

Note: no stipend or salary details were provided in the source.

No vacancy count, joining date, or application deadline was specified.

No separate perks or benefits were listed in the source.