Relief Manager

About the company

Storage King is a rapidly expanding storage business that offers stable, rewarding employment. The company has a friendly, inclusive workplace culture and operates a network of more than 200 stores across Australia and New Zealand. As a recognized leader in self-storage with continued growth ahead, this is a strong time to join the brand. Storage King has also been certified as a Great Place to Work for 2025/2026 in both Australia and New Zealand.

The role

The organization is looking for a full-time Relief Storage Consultant to work across stores in the inner-city and northern suburbs, helping support the business’s goal of being the best at what it does. In this role, you will partner closely with the management team to keep store operations running smoothly and to deliver excellent customer outcomes.

The position covers several parts of store operations, including sales, customer service, administration, and facility upkeep. It also offers scope to build skills and grow professionally across these areas.

You will be rostered across multiple locations within the region to fill staffing gaps, so the role suits someone who is flexible, comfortable with change, and willing to travel.

Working hours

This is a full-time role with 38 hours per week spread over 5 days. Shifts may fall on any day from Monday through Saturday. There are no late nights and no public holiday shifts.

Primary locations

• Balmain
• Brookvale
• Dee Why
• Homebush
• Rozelle
• St Peters
• Woolloomooloo

What you will need

• A willingness to develop new skills in sales and customer service, with training provided
• The ability to stay self-driven and work independently or with guidance when needed
• A practical approach to problem-solving and taking responsibility for tasks
• A strong commitment to outstanding customer service and a proactive work ethic
• A collaborative mindset, hands-on attitude, and openness to varied tasks
• Focus on goals and achievement of results
• Good written and spoken communication skills
• Physical fitness for the demands of the role
• A valid Australian driver’s licence and access to a vehicle

What is offered

• Competitive hourly pay plus monthly and quarterly performance bonuses and a car allowance
• Comprehensive training and opportunities to progress your career
• A flexible workplace with a supportive team environment
• No late nights or public holiday shifts
• Uniform and laundry allowance
• On-site parking
• Discounted health insurance through Medibank
• Access to the Assure Wellbeing Program, which provides free and confidential support for employees and their immediate families, including counselling, nutrition and lifestyle coaching, financial and legal advice, and wellbeing tools
• Paid parental leave after 12 months of service, including 16 weeks for primary carers and 4 weeks for partners
• Access to employee retail discounts across fashion, groceries, travel, and more

Additional information

Self-storage is a growing industry for people who enjoy creating strong customer experiences. This role is well suited to someone who likes working closely with a team to solve customer storage needs and contribute to the full day-to-day running of a store.

Agency notice

The company values the work of recruitment agencies, but all hiring is handled internally. Agencies are requested not to make contact about this opportunity.