Regional Operations Director

Opportunity Overview

Mission Pet Health is preparing a future opening for a Regional Operations Director and is looking to connect with seasoned operational leaders who are open to senior leadership roles as the company continues expanding its veterinary hospital network.

Role Summary

In this position, you would oversee the performance and overall well-being of a portfolio of veterinary hospitals. The role acts as the bridge between local hospital teams and the wider Mission Pet Health organization, with responsibility for strengthening business outcomes while supporting excellent patient care.

Key Areas of Impact

• Work with the Regional Medical Director to create and sustain a strong, positive, and high-performing culture across the hospitals in your region.
• Coach Hospital Managers and their teams to build future leaders through training, mentorship, and career development.
• Own regional financial performance by managing P&Ls, improving revenue, and increasing operational efficiency.
• Lead non-DVM hiring and workforce planning to make sure each hospital is staffed for success.
• Set expectations for outstanding client service and ensure workflows support a smooth, high-quality experience for pet owners.

What You Need to Bring

The ideal candidate will have a strong history of managing P&L across multiple locations and delivering measurable financial improvement. You should also have experience attracting, developing, and keeping high-performing teams, preferably in a leadership role. Success in this job requires confident leadership, the ability to create accountability and solve problems constructively, and strong communication and conflict resolution skills. Background in multi-site veterinary, healthcare, or customer-focused retail environments is important.

Support and Benefits

Team members receive the stability of a local practice along with the resources and support of a larger network. Benefits are designed to help at different stages of life, and eligibility can vary depending on the position and hours worked.

• Competitive pay aligned with experience and the role.
• Medical, dental, and vision coverage options, plus access to an Employee Assistance Program for all teammates.
• 401(k) retirement options, along with life insurance and disability protection benefits.
• Professional development support, including educational assistance for qualified teammates in AVMA-accredited veterinary technician programs.
• Access to a nationwide community of more than 20,000 veterinary professionals for collaboration and shared best practices.
• Discounted veterinary care for personal pets, an online discount platform, and 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was started by veterinarians who believe local practices do best when they have clinical freedom, teamwork, and a strong medical standard. The company supports more than 850 hospital teams through a hyper-local approach so they can focus on medicine, patients, and team culture. Its guiding values are Work Together, Amaze, and Grow (WAG). The organization is veterinarian-led, focused on people, and working to be the best place to work in veterinary medicine. It has also been recognized as a 2025 Most Loved Workplace, ranked #2 in America's Top 100 and #1 in veterinary care.

Additional Information

Applicants with disabilities may be eligible for reasonable accommodation. Requests should be directed to benefits@mvetpartners.com and include contact details.

Mission Pet Health is an equal opportunity employer and welcomes diversity. The company is committed to maintaining an inclusive workplace for all employees.