Recreation Experience Expert - Pool Attendant

About the Role

The Ritz-Carlton, Doha is looking for a Recreation Experience Expert to support pool and recreation operations at its luxury resort in West Bay Lagoon, Doha. This full-time, non-management position sits within the Golf, Fitness, and Entertainment area and is not remote. The property offers a premium guest experience across indoor and outdoor pools, a private beach, a fitness center, restaurants, event spaces, and wellness facilities.

As part of the recreation team, you will help create a safe, welcoming, and enjoyable environment for guests while upholding the brand’s Gold Standards and luxury service approach.

Key Duties

• Act as a primary point of contact for recreation services and activities on the property.
• Share information with guests about available leisure facilities such as pools, beach areas, game rooms, fitness spaces, and children’s activity areas.
• Encourage guests to take part in recreation programs, and handle registration and scheduling as needed.
• Set a relaxed, enjoyable tone while also enforcing facility rules and safety requirements.
• Watch activity areas closely and respond correctly to incidents or emergencies following local procedures.
• Provide cashier support in facilities that use point-of-sale transactions.
• Assist with private events and group activities held in recreation spaces.
• Identify situations where a guest may not be fit to safely participate in an activity and escalate to a supervisor or manager.
• Support injured guests until emergency medical help arrives.
• Keep recreation areas, tools, equipment, and supplies clean and in working order.
• Report accidents, injuries, and unsafe conditions, and complete required safety training and certifications.
• Process payments for equipment rentals, recreation activities, facility bookings, and retail items.
• Use computers and point-of-sale systems to enter and retrieve work-related information.
• Carry out additional job-related duties when requested.

Work Expectations

• Follow company policies, quality standards, and safety procedures at all times.
• Maintain a neat, professional appearance and protect confidential and company information.
• Welcome every guest warmly, respond to service needs quickly, and show appreciation in line with company standards.
• Communicate clearly and professionally with guests and team members.
• Build positive working relationships and support team goals.
• Be prepared for extended standing, walking, sitting, and physical tasks such as lifting, carrying, bending, and moving through confined, uneven, slippery, or elevated areas.
• Handle objects of different sizes and weights, including items over 25 pounds with assistance.
• Read information in different formats, inspect equipment visually, and perform work requiring fine motor skills and coordination.

Qualifications

Preferred education is a high school diploma or GED. No previous related work experience is required, and supervisory experience is not needed.

Required certifications or training include CPR, First Aid, Recreation Equipment, and any other license or training required by local or state authorities.

About The Ritz-Carlton

The Ritz-Carlton, Doha is a long-established luxury resort on the Arabian Gulf coast, known for refined hospitality, elegant rooms and suites, award-winning dining, spa and fitness facilities, beach access, club services, and event venues. The organization values its employees as the heart of its service culture and offers a workplace built around growth, support, and memorable guest experiences.

What the Company Offers

• A career with one of the world’s most recognized luxury hospitality brands.
• Personal and professional development through training materials and guidance from experienced colleagues.
• Opportunities to grow within Marriott International properties locally and abroad.
• Reliable support, tools, and knowledge to help you reach your goals.
• A competitive package that includes accommodation, flights, transportation, meals, and more.
• Access to training and leadership development programs.
• Recognition and rewards for outstanding service.
• Preferential global rates at Marriott hotels.
• Dining and wellness discounts for you and your family.
• Medical insurance coverage.
• Dedicated HR support focused on employee success and wellbeing.

Additional Information

Job number: 26075578. Position type: Non-management. Schedule: Full time. Location: 1 West Bay Lagoon, Doha, Qatar. Remote work: No.

Equal Opportunity

The employer is committed to an inclusive hiring approach and welcomes applicants from all backgrounds, with non-discrimination based on protected characteristics such as disability or veteran status, where applicable by law.