Receptionist

About the Company

Radisson Hotel Group is among the largest hospitality companies globally, operating and developing more than 1,500 hotels across over 95 countries through ten distinct hotel brands. The group is guided by its promise of making every moment count, supported by a service culture centered on a positive, guest-first attitude.

Its people are central to its success. Team members are encouraged to grow, develop their strengths, and contribute to an environment where memorable guest experiences are created every day.

Role Overview

The team is looking for a Receptionist to join Park Inn by Radisson, Dubai Motor City in Dubai. The role calls for more than just a polished CV; the company values character, capability, and a genuine drive to create memorable stays for guests. A proactive mindset, attentiveness to guest needs, and commitment to supporting the front office are key to success in this position.

The organization also emphasizes learning and internal growth, offering opportunities to build skills and progress within the front office function.

Key Responsibilities

• Help ensure the front office runs efficiently and that every part of the guest journey meets company and property standards.
• Carry out assigned duties in a prompt, reliable, and professional manner.
• Work closely with colleagues to improve guest comfort and satisfaction, while responding positively to questions and issues.
• Contribute to front office plans and objectives, taking ownership of the areas assigned to you.
• Continuously strengthen your knowledge, experience, and skills within the front office environment.
• Coordinate with the Head of Department to keep inventory in order and support productivity and performance goals.
• Maintain strong working relationships and communicate effectively with key stakeholders while reflecting company values and culture.
• Follow all legal, due diligence, and best-practice requirements, ensuring records are properly maintained for audits and any required follow-up is completed.

Qualifications

• Prior experience working in front office operations.
• Flexibility to adapt to changing service conditions.
• A proactive, hands-on working style.
• Strong interest in the hospitality sector.
• Ability to manage assigned tasks through to completion.
• Creative problem-solving skills and the ability to suggest practical solutions.
• High personal integrity and the confidence to work in an environment that expects excellence.
• Strong verbal communication and active listening skills.
• Comfortable using basic IT tools and systems.
• Capable of working well with others across all levels of the department.
• Positive, open, and approachable personality.
• Ability to handle multiple priorities and demanding assignments.

Additional Information

Joining Radisson Hotel Group means becoming part of a workplace built around hospitality, growth, teamwork, ambition, and inclusion. The company encourages staff to bring energy and ideas to the role, while supporting personal and professional development.

Benefits and Perks

• Discounts of up to 53% on stays for team members at more than 1,500 Radisson Hotels worldwide.
• A minimum of 30% discount for friends and family.
• Special savings on breakfast, food and beverage, spa services, and more.
• Access to global and local employee benefits, rewards, and recognition.

Equal Opportunity

The company welcomes applicants from all backgrounds, abilities, and experiences. Reasonable adjustments can be provided during the application process if needed.