Quality Assurance Analyst

About West Cork Distillers

Founded in 2003, West Cork Distillers has grown into a significant player in the spirit and whiskey production industry, employing over 250 individuals across its Skibbereen, Co. Cork and Donohoe Drinks (Waterford) sites. The company is recognized for its innovative approach and commitment to producing high-quality craft Irish Whiskey for the global market.

Role Overview

West Cork Distillers is seeking a driven and motivated Quality Assurance Analyst to join its Quality team. This multifaceted role involves overseeing quality assurance activities within a specific business unit, conducting laboratory tests, participating in technical investigations, and contributing to site-wide quality systems. The successful candidate will be instrumental in upholding product quality, food safety, regulatory compliance, and operational efficiency. This position offers a pathway for career development within Quality and Technical functions, providing exposure to quality management systems, food safety protocols, laboratory operations, technical problem-solving, and continuous improvement initiatives.

Key Responsibilities

• Manage quality assurance tasks and performance metrics for an assigned business unit.
• Assist in the implementation, upkeep, and enhancement of the company's Quality Management System.
• Lead and oversee specific prerequisite programs across the site to ensure ongoing compliance and effectiveness.
• Perform regular quality checks, audits, and verification procedures during production.
• Collaborate with the quality team to investigate quality issues, non-conformances, and customer feedback, identifying root causes and implementing corrective actions.
• Coordinate external laboratory testing and manage subsequent follow-up actions.
• Maintain accurate quality records, certificates of analysis, and necessary compliance documentation.
• Support customer, third-party, and regulatory audits and inspections.
• Contribute to quality reporting, key performance indicator (KPI) tracking, and management review meetings.
• Monitor and evaluate product quality throughout the manufacturing process.
• Conduct routine sensory evaluations of raw materials, intermediate products, and finished goods.
• Analyze quality data to identify trends and areas for improvement.
• Participate in product trials, process validation activities, and new product development efforts.
• Support cross-functional projects aimed at improving quality, efficiency, and compliance.
• Assist with routine laboratory testing and sample management.
• Support analytical and instrumental testing under supervision and after competency development.
• Engage in laboratory investigations and technical problem-solving.
• Develop technical laboratory proficiencies through practical experience and formal training.
• Foster strong working relationships with operational and technical teams.
• Champion a culture of quality, compliance, and continuous improvement.
• Take ownership of assigned projects and improvement initiatives.
• Enhance skills in root cause analysis, project management, problem-solving, and leadership.
• Assist with training and knowledge dissemination across the organization as needed.

Requirements

• A degree or diploma in Food Science, Chemistry, Microbiology, Biochemistry, Brewing & Distilling, or a related scientific field is essential.
• Previous experience in Quality Assurance, Quality Control, a laboratory setting, manufacturing, or within the FMCG, Food, Beverage, or Pharmaceutical sectors is required.
• Exceptional attention to detail and strong organizational capabilities.
• Demonstrated ability to analyze data, conduct investigations, and implement effective solutions.
• Excellent communication and interpersonal skills for building relationships.
• Proficiency in Microsoft Office Suite, especially Excel.
• A proactive mindset and a commitment to continuous improvement.
• Experience with quality systems like BRCGS, ISO, or similar standards is advantageous.
• Prior laboratory experience, including familiarity with analytical testing methods, is a plus.
• Experience with sensory evaluation programs is desirable.
• Internal auditing experience would be beneficial.
• Previous experience in the food, beverage, brewing, distilling, pharmaceutical, or related manufacturing industries is preferred.