Property Management Administrator

Role overview

Driven Properties is seeking a Property Management Administrator to support day-to-day property operations in Dubai. The role centers on tenant communication, lease administration, maintenance coordination, and accurate record-keeping across the property portfolio.

Key responsibilities

• Deliver quick, courteous assistance to tenants asking about maintenance, parking, contracts, cheques, and other property-related services.
• Handle incoming questions from tenants and owners about parking, maintenance, lease renewals, and similar matters, ensuring responses are timely and professional.
• Track and follow up on Ejari registration, DEWA activation, and chiller connection processes.
• Liaise with contractors and suppliers on the Property Manager’s behalf.
• Prepare Rental Index outcomes and issue renewal notices within 100 days of lease expiry, then complete the renewal workflow within 30 days after expiry.
• Support the drafting and review of lease agreements and associated documentation.
• Keep property information, tenant records, lease files, and renewal data accurate across all tracking systems.
• Register new properties in the CRM and compare CRM entries against contracts, master records, and payment logs.
• Log, monitor, and follow up on maintenance requests to ensure they are resolved promptly.
• Create inspection, move-in, and move-out checklists that align with company standards.
• Compile weekly portfolio updates for the Property Manager.
• Provide general administrative support to help property operations run smoothly.

Requirements

• Prior experience in an administrative position, preferably in property management or real estate.
• Confident use of Microsoft Office tools such as Excel, Word, and Outlook, along with database handling.
• Excellent organisational ability and a strong eye for detail.
• Working knowledge of property management systems, with Yardi preferred.
• Background in managing tenant enquiries and property-related documentation.

Benefits

• Clear potential for professional growth and progression within the company.
• A lively, collaborative workplace focused on managing and improving Dubai’s real estate market.
• A fast-moving, innovation-driven setting with access to proprietary technology, an in-house marketing team of 40+ people, and the Forbes Global Properties network.

Additional information

This position is based in Dubai and follows an on-site working arrangement.