Prison Support - HMP Huntercombe

Role overview

HMP Huntercombe is hiring an Operational Support Grade to help keep the prison operating safely and efficiently. This is an active, varied position that combines desk-based tasks with physical work, and you’ll be part of a team supporting the everyday running of a busy establishment.

What the role involves

You may handle security checks at the gate, carry out searches, process deliveries, supervise visitors, and keep an eye on phone activity and CCTV. The work can also involve lifting, carrying, and walking across the prison site to escort vehicles and support operational needs.

Travel and attendance

Some prisons are located in rural areas with limited public transport, so having a driving licence and your own transport can be helpful, though it is not mandatory unless specifically stated. Shift start and finish times are fixed, so you must be able to arrive at work on time for every shift. Please take the location into account when assessing your travel options.

Driving licence requirement

Applicants must hold a full, valid UK driving licence including category D1. This category allows the holder to drive vehicles with up to 16 passenger seats, a maximum length of 8 metres, and a trailer weighing up to 750kg.

Who this role suits

No formal qualifications are required. The ideal candidate communicates clearly, stays composed in pressured situations, uses sound judgement and common sense, and works well as part of a team. The role is fast-paced and may suit someone looking to build a long-term career in the prison service.

Working pattern

You will be expected to work different shift patterns, including nights and weekends, so the prison can continue to operate around the clock.

Career development

This role can provide a strong introduction to prison operations and offers experience that may support progression into other prison roles, including the opportunity to apply for the OSG to Prison Officer conversion scheme.

Training and benefits

You will receive training and have access to development opportunities. Alongside base pay, the package includes annual leave, public holidays, apprenticeship access, pension benefits, and a range of employee support and discount schemes.

Additional benefits

• 25 days of annual leave on joining, rising to 30 days after 10 years of service, calculated pro rata
• 9 days of bank, public and privilege holidays
• Access to a funded Level 2 apprenticeship in customer service
• Membership in the Civil Service pension scheme
• Season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme

Compensation

The salary for this role is £29,432.

Closing note

If the role sounds like a fit, you are encouraged to apply.