HM Prison and Probation Service (HMPPS)

Prison Support - HMP Guys Marsh

HM Prison and Probation Service (HMPPS)

Shaftesbury, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 29,432 – GBP 29,432 / year
Openings
1
Posted
4 days ago

Where you'll work

Job description

Role overview

HMP Guys Marsh is hiring an Operational Support Grade (OSG) to help keep the prison operating safely and efficiently. This role sits within His Majesty’s Prison and Probation Service and is suited to someone who enjoys a busy, varied environment.

The position combines administrative and physical duties. Typical work can include security checks and searches at the gate, handling deliveries, supporting visitor movement, and observing phone activity and CCTV. Some tasks involve desk-based work, while others require moving around the site, lifting, carrying, and escorting vehicles across prison grounds.

What the role involves

As part of a supportive team, you will contribute to the everyday running of the prison and help maintain order, safety, and smooth operations.

The job is fast-paced and can be a good starting point for a career if you communicate well and stay composed when the pressure is high.

Who this role suits

You do not need formal qualifications for this position. The employer is looking for someone with sound judgement, practical common sense, and a strong team-oriented approach.

Because the prison runs continuously, you will be expected to work rotating shifts, including nights and weekends.

Career development

This post offers the chance to build a detailed understanding of how a prison operates. It may also open doors to other prison service roles, including routes into prison officer positions through the OSG to Prison Officer conversion scheme.

Pay and benefits

The salary for this role is £29,432.

Alongside base pay, the package includes 25 days of annual leave on joining, rising to 30 days after 10 years of service, calculated pro rata. You will also receive 9 days of bank, public, and privilege holidays.

Additional support and benefits include access to a paid Level 2 apprenticeship in customer service, the Civil Service pension scheme, season ticket loans, retail discounts, an Employee Assistance Programme, and a Cycle to Work scheme.

Additional information

Applicants are encouraged to apply if they feel this role matches their strengths and working style.

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