Performance Management Specialist - Nationals

Role overview

Hamad Bin Khalifa University is looking for a Performance Management Specialist to support the delivery of employee performance management and development processes across the organization.

What you will do

• Help run the annual performance cycle, covering objective setting, mid-year check-ins, year-end reviews, and calibration discussions so that ratings remain consistent and equitable.
• Arrange and monitor completion of probation reviews for new employees, making sure managers assess performance, development requirements, and readiness for confirmation.
• Make sure staff members understand performance policies, systems, and procedures through clear communication, guidance, and awareness sessions.
• Track the timely completion of appraisal and goal-setting activities across the organization and ensure all work follows agreed timelines and quality standards.
• Examine appraisal reports for accuracy, rating consistency, comment quality, and alignment with the competency framework.
• Partner with the Provost Office to gather complete Annual Faculty Performance Evaluation Reports at the end of each academic year.
• Collect and review performance data to spot trends, insights, and areas for improvement, then recommend suitable actions.
• Prepare management reports on performance management activities, results, and trends to support decision-making.
• Run employee satisfaction surveys related to performance management and create follow-up action plans based on the feedback received.
• Update and improve performance management policies, procedures, guidelines, and tools to strengthen efficiency, compliance, and alignment with organizational objectives and governance standards.
• Work with IT and HRIS teams to automate and refresh performance management systems, including probation and performance improvement plan modules, while maintaining data accuracy and system reliability.
• Keep performance management policies, forms, templates, and guidance documents current and easy to follow.
• Identify training and development needs arising from the annual appraisal process and coordinate with Talent Development to build targeted programs and annual training calendars.
• Explain the competency framework to employees and resolve questions about how it applies to performance expectations.
• Coordinate with EDSM teams to implement approved salary adjustments, bonuses, and other reward actions linked to performance outcomes in line with policy.
• Support HR focal points and business leaders in handling performance-related concerns and encouraging open dialogue about expectations.
• Manage and monitor Performance Improvement Plans, ensuring goals are specific, measurable, and time-bound.
• Track PIP progress, guide managers, and submit timely outcome reports to EDSM with risks, current status, and recommendations for further action.
• Serve as a trusted point of advice for employees and managers on performance policies, standards, best practices, and system navigation.
• Complete other reasonable duties assigned by the supervisor.

What we are looking for

• A bachelor’s degree in Human Resources, Business Administration, or another relevant discipline.
• 2 to 5 years of full-time relevant experience, ideally within higher education.
• Strong understanding of performance management models, including goal-setting methods, KPIs, and competency-based evaluation.
• Practical experience using performance management systems and HR databases.
• Working knowledge of HR policies and procedures, especially those linked to appraisal cycles and employee development.
• Strong analytical and problem-solving ability, including interpreting statistical information, reviewing performance reports, identifying patterns, and suggesting improvements.
• Excellent communication and relationship-building skills, with the confidence to guide managers through the full performance cycle.
• CIPD or another comparable HR certification is preferred.
• Strong report writing and editing skills, with the ability to communicate clearly in both written and spoken form; Arabic proficiency is an added advantage.
• Good command of MS Office tools and ERP systems.

Additional information

This position is designated for nationals. The role is based onsite in Doha, Qatar and is a full-time opportunity.