Pension Administrator (Small Cases)

Role overview

Sagicor Employee Benefits Administrators Limited is hiring a Pension Administrator for its Pension Services team. This role focuses on managing a portfolio of pension plans, ensuring client service obligations are met, and supporting the full administration cycle for small cases.

The position is based in Kingston, Jamaica.

Key responsibilities

• Handle reconciliation work for terminations, death cases, retirement deposits, and membership records.
• Work out the applicable fees, match accumulated transactions, and assemble the documentation needed for collation.
• Review all manual benefit payment option booklets and related payment papers for members in the assigned portfolio.
• Track benefit payment processing within the portfolio and keep clients informed on progress when required.
• Compile client reports through to the closing date, along with data needed for actuarial valuation.
• Prepare process summaries and payment schedules for clients.
• Deliver member payments and certificates.
• File documents with the relevant regulatory authority.
• Keep clients informed about amendment procedures and attend member meetings when needed.
• Coordinate the preparation of amendment paperwork.
• Arrange submission of amendment documents to the regulator and confirm that stamping is completed.
• Prepare statements, reconciliations, and other data required by the Pensions Actuary for valuations.
• Revise valuation reports and submit them to clients and regulators.
• Set up approval plans for all new pension plans.
• Work with the Regulatory Compliance Department on matters raised by the Financial Services Commission that need attention.
• Train and coordinate with the company’s Plan Administrators.
• Prepare and update members’ handbooks for administered plans.
• Ensure contributions are collected on time and follow up with clients about any unpaid amounts.
• Confirm that deposits and withdrawals are posted correctly and that the right values are applied.
• Maintain accurate plan files and member records.
• Keep each member’s contribution history up to date.
• Carry out any other duties related to the role as assigned from time to time.

Requirements

• A bachelor’s degree in Accounts, Mathematics, or an equivalent qualification from a recognized tertiary institution.
• LOMA Level I or certification in other industry-recognized courses.
• At least 3 years of experience in a comparable role.
• Strong working knowledge of computer software, including spreadsheets and word processing tools.
• Excellent verbal and written communication abilities.
• Good time-management skills.
• Ability to learn and use pension-specific software effectively.

Additional information

This is a stable, growth-oriented opportunity within the financial services sector. Interested candidates must submit their application through the company’s career portal by June 26, 2026. Only applicants selected for further consideration will be contacted.