Patient Services Assistant (Level 2), Environmental Services

Role overview

Barwon Health is seeking Patient Services Assistants (Level 2) to join its Environmental Services team in Geelong, Victoria. This is a permanent role with multiple openings available across permanent part-time, permanent full-time, and casual arrangements. The position sits within the hospital environment and plays an important part in supporting nursing and clinical teams while maintaining safe, clean, and well-organised patient care areas.

What the role involves

The Patient Services Assistant is responsible for helping keep wards and departments clean, hygienic, and ready for patient care. The role contributes across five core functions: cleaning and housekeeping, food and beverage support, transport and couriering, ward support, and patient support. It is a hands-on position that requires close attention to cleanliness, infection prevention, service quality, and teamwork.

Key duties

• Keep wards, patient areas, and other hospital spaces clean and hygienic, following infection control standards and housekeeping procedures.
• Assist with patient care tasks such as mobility support, lifting, positioning, and moving patients within the hospital.
• Provide general ward support by replenishing stock, handling linen and waste, checking equipment such as oxygen cylinders, and helping maintain readiness on the ward.
• Support meal services by delivering food, checking meal orders, and restocking pantry and refrigerator items.
• Move patients, specimens, clinical items, and equipment safely between wards and departments.
• Work cooperatively with multidisciplinary teams, follow safety and information management requirements, and participate in emergency response activities when needed.

Candidate profile

Barwon Health is looking for someone who is service-focused, reliable, and detail-oriented, with strong time management and a professional presentation. The role also requires the ability to read and write in English and to handle the physical demands of the work, including lifting, pushing, moving heavy items, and walking long distances during a shift.

Qualifications and conditions

A Certificate III in Health Services Assistant and a Food Handlers Certificate are required. All appointments are subject to a satisfactory Police Record Check, immunisation status clearance, and a Working with Children Check where applicable.

Application information

Applicants must submit a resume and a tailored cover letter that addresses the skills, experience, and suitability required in the position description. Resumes are not accepted by email. For recruitment support or to request adjustments for the hiring process, contact the people assist team using the email provided in the advert. Please note that shortlisting may begin before the closing date.

About Barwon Health

Barwon Health is a major regional healthcare provider with a strong focus on long-term development, staff wellbeing, and career growth. The organisation promotes an inclusive workplace and welcomes applicants from diverse communities, including Aboriginal and/or Torres Strait Islander peoples, people with disability, culturally and linguistically diverse backgrounds, LGBTIQA+ communities, and people of all gender identities, faiths, sexual orientations, and family structures.

Staff benefits

• Supportive working conditions and meaningful day-to-day work.
• Access to a staff wellbeing program and a 24/7 Employee Assistance Program.
• Ongoing professional development opportunities.
• Salary packaging benefits.
• Living expenses capped at $9,010.
• Meals and entertainment capped at $2,650.

Important notices

Barwon Health advises that it communicates only through official email channels and will not use text messaging or other unconventional methods to contact applicants. The organisation also states that it does not accept unsolicited resumes from recruitment agencies, and candidates must apply directly through the official recruitment process. Internal applicants are asked to use the employee login on the external careers page or access the careers page through One Point before applying.

Additional details

Job category: Environmental Services - Patient Services Assistant Level 2. Recruitment ID: 7770. Application closing date: 14 July 2026. The contact person listed is Jessica Nawisielski, with the provided email address and phone number for enquiries.