Patient Care Coordinator

About the Role

Endodontic Associates of Michigan - Clinton Township is seeking a motivated, organized, and team-oriented Patient Care Coordinator to join our growing practice. We are looking for an individual with strong communication skills, meticulous attention to detail, and the ability to manage multiple tasks effectively in a dynamic endodontic office setting. The ideal candidate will be friendly, organized, and genuinely enthusiastic about delivering exceptional patient care.

Responsibilities

• Serve as the primary point of contact, creating a positive and memorable first impression for all patients and visitors.
• Seamlessly manage the transition between patient needs and administrative duties.
• Address patient concerns and provide accurate, helpful information.
• Ensure all guests and visitors feel welcomed and valued throughout their visit.
• Greet patients warmly upon arrival at the dental office.
• Maintain precise and up-to-date patient records.
• Handle all incoming telephone calls, directing them appropriately or taking detailed messages.
• Process, sort, and distribute incoming emails.
• Keep all records and files current and organized.
• Maintain a clean, presentable, and well-stocked front desk area with all necessary supplies.
• Assist with other general office duties as required to support the team.

Requirements

• Previous experience in a dental or medical office setting is required.
• Proficiency in operating standard office equipment such as fax machines and printers.
• Excellent communication and interpersonal skills.
• Strong organizational capabilities and the ability to multitask effectively.
• Demonstrated problem-solving abilities.
• A strong customer service orientation.
• High school diploma or equivalent.
• A genuine desire to assist patients.

Perks

• BCBS Medical & Dental insurance options
• VSP Vision Coverage
• Complimentary Life Insurance Policy (employee only)
• Short-term & Long-term Disability coverage
• Pet Insurance Coverage
• 401(k) plan with matching contributions
• Health Savings Account (HSA) / Flexible Spending Account (FSA) access
• Identity Theft Protection services
• Legal Services Package
• Hospital/Accident/Critical Care coverage
• Paid Time Off

Eligibility

This role is open to candidates with prior dental or medical office experience, strong communication and organizational skills, and a high school diploma. A customer service orientation and a desire to help patients are essential.

Additional Information

The interview will take place at 15870 19 Mile Rd, Ste 110 Clinton Township, MI 48038. Specialty1 Partners is the employer for non-clinical roles, while the specific practice entity is the employer for clinical roles. The company is an equal-opportunity employer committed to a diverse workforce and complies with all relevant laws. Applicants can review the Privacy Policy and CCPA statement on the Specialty1 Partners website. All newly hired employees will undergo E-Verify to confirm employment authorization. By applying, you agree to receive text messages from Specialty1 and its affiliates regarding your job application; message frequency varies, and standard rates may apply. Reply STOP to opt-out or HELP for assistance.