OTC Sales Assistant

Role Overview

This is a permanent full-time OTC Sales Assistant position based in Wexford Town. The role sits on the shop floor, supporting the community with customer care, product guidance, and efficient point-of-sale service.

About the Employer

McCabes Pharmacy is part of PHX Ireland and has built a strong reputation in Ireland over the past 40 years. The business is known for compassionate care, dependable advice, quick service, and good value. The customer and patient experience is central to the company’s approach, and staff development is an important focus.

PHX Ireland brings together United Drug, McCabes Pharmacy, and TCP Homecare. The group operates across Ireland with more than 1,800 employees, five distribution centres and pharmacies nationwide, over 85 million packs delivered to Irish pharmacies and hospitals each year, and service provided to 500,000 patients annually. PHX Ireland is part of PHOENIX Group, a major European healthcare provider headquartered in Mannheim, Germany, with more than 48,000 employees across 29 countries, 223 pharmaceutical distribution sites, more than 3,200 owned pharmacies, and 17,000 partner pharmacies.

Workplace Culture

The organisation promotes a people-first environment where individuality is welcomed and respected. Its six core values are customer focus, quality, collaboration, ambition, innovation, and inclusion. The company also emphasises that it is committed to accessible hiring and an interview process that can be adjusted for candidates who need support.

Key Responsibilities

• Increase OTC sales through effective link selling and product recommendation.
• Support customers by advising them on store products and helping them choose suitable items.
• Provide a high level of customer care through active engagement and helpful service.
• Build and maintain strong product knowledge across the store range.
• Handle till and point-of-sale duties with accuracy, efficiency, and attention to detail.

Benefits

• Employee assistance programme for support when needed.
• Generous in-store discount benefits.
• Inclusive and welcoming team culture.
• Life-stage policies, including maternity and paternity pay.

Additional Information

This role is described as a permanent, full-time opportunity. The employer also states that applications from people of all backgrounds are welcome and that reasonable interview accommodations can be arranged if required.