Operations Specialist

About the company

Jurong Port is a major multipurpose port operator based in Singapore. Founded in 1965, it first supported the Jurong Industrial Estate and has grown into Singapore’s primary gateway for general and bulk cargo.

The company’s port expertise covers the handling of general, bulk, and container cargo, together with the operation of Tuas Offshore Marine Centre and the lighter terminals at Penjuru and Marina South. In addition to its Singapore operations, Jurong Port also participates in joint ventures in China and Indonesia. In 2016, its local and overseas terminals processed nearly 35 million tons of general and bulk cargo, along with 560,000 TEUs of container cargo.

Role summary

This position focuses on day-to-day port operations, cargo flow coordination, and safety compliance. The role requires close communication with vessel crews, stevedores, and internal teams to keep operations efficient, well-documented, and safe.

Operational duties

• Track port activity and ensure cargo processes are carried out properly so vessel productivity stays on target and resources are used efficiently.
• Coordinate, resolve, and control operational flow issues within the assigned area.
• Work with vessel crews on safety matters and operational requirements related to the vessel.
• Carry out inspections and manage the handover and takeover of the wharf between stevedore companies and the relevant departments.
• Keep vessel cargo-operation records and documents accurate and current across different systems and platforms.
• Share timely updates on vessel movement, operational progress, disruptions, and stoppages.
• Liaise with stevedore vessel checkers and foremen’s gangs on cargo-related matters.

Safety duties

• Supervise cargo-handling activities and ensure all work meets safety standards.
• Check gang workers’ passes and confirm that equipment certificates remain valid.
• Review checklists to make sure required safety steps, inspections, and documentation have been completed correctly.
• Examine Method Statements, Risk Assessments, and Lifting Plans to confirm they meet safety requirements.
• Investigate incidents and produce reports for accidents, near misses, and safety breaches.
• Maintain proper records of safety checks, incidents, and the corrective actions taken.

Additional duties

• Support administrative work and complete other tasks assigned by supervisors.
• Keep up with industry practices, new developments, and safety guidance, and apply them proactively in daily work.

Requirements

• Minimum ITE qualification.
• Knowledge of port operations, cargo handling, and vessel operations will be an advantage.
• Applicants without prior experience may also be considered.
• Comfortable using computers and basic software tools.
• Must hold a valid Class 3 driving licence.
• Relevant safety certifications are preferred.
• WSQ Supervise Safe Lifting Operations.
• WSQ Perform Rigger & Signalman Tasks.
• WSQ Respond to Fire & HazMat Emergency.
• Occupational First Aid.
• Manage/Perform Work at Height.
• Prepared to work 12-hour shift schedules.
• Able to work on your own, prioritise effectively, and adjust to changing demands in a fast-moving environment.