Operations Manager

About the Company

Local Hoops is a basketball-themed apparel and lifestyle label built around the people, culture, and stories that make the game special. The brand creates premium products, shares engaging stories, and builds community connections for basketball fans. As the company expands, it is looking for an experienced Operations Manager to take ownership of production, inventory, fulfillment, and Shopify-based e-commerce operations.

Role Summary

In this position, you will manage the daily operating rhythm of Local Hoops and make sure merchandise moves smoothly from product development to the customer’s doorstep. The role calls for solid experience in apparel or fashion production, inventory control, vendor coordination, and Shopify operations. The right candidate will be highly organized, detail-focused, and energized by creating systems that can scale with growth.

Production & Vendor Management

• Oversee the full production cycle for apparel and merchandise lines.
• Work with both local and overseas manufacturers to align on quality, pricing, and delivery schedules.
• Monitor production timelines and address supply chain issues before they create delays.
• Handle purchase orders, vendor communication, and product development schedules.
• Set up and enforce quality assurance standards.

Inventory & Fulfillment

• Manage inventory forecasting, buying, and replenishment planning.
• Keep track of stock levels and improve inventory movement.
• Coordinate with warehouses and fulfillment partners so orders are shipped accurately and on time.
• Build processes that reduce stock shortages and overstock situations.

Shopify & E-Commerce Operations

• Run and improve the Shopify storefront.
• Update product pages, inventory sync, pricing, collections, and merchandising setup.
• Coordinate product drops and seasonal launches.
• Set up and oversee Shopify applications and operational integrations.
• Track site performance, customer journey quality, and operational KPIs.

Operations & Process Improvement

• Develop and maintain standard operating procedures.
• Review operational results and suggest better ways of working.
• Create scalable systems that can support business growth.
• Prepare weekly and monthly reports covering production, inventory, fulfillment, and sales.
• Partner with leadership on strategic work and new business opportunities.

Qualifications

The ideal candidate should have at least 3 years of operations management experience in apparel, fashion, retail, or consumer products. You should bring strong exposure to retail production and vendor coordination, practical Shopify experience covering inventory and order management, and a solid understanding of supply chain, fulfillment, and inventory planning. Advanced Excel and Google Sheets skills are required, along with excellent organization and project management abilities. The role also requires someone who can juggle multiple priorities in a fast-moving entrepreneurial environment.

Preferred Background

• Experience in apparel manufacturing and sourcing.
• Exposure to ERP platforms, inventory systems, or warehouse management tools.
• Experience supporting the growth of direct-to-consumer brands.
• Genuine interest in basketball, sports, apparel, or community-driven brands.

Success Measures

• Reliable on-time production and delivery.
• Strong inventory accuracy and turnover.
• Efficient order fulfillment.
• Healthy Shopify operational performance.
• Dependable vendor and supply chain execution.
• Ongoing process improvements and cost reductions.

Why This Role

• Play a key role in shaping a growing basketball lifestyle brand.
• Work closely with leadership on important strategic initiatives.
• Contribute meaningfully to operations, product delivery, and customer experience.
• Join a purpose-driven company centered on basketball culture and community.

Application Note

Applicants should share a resume and a short summary describing their experience with apparel production, inventory management, fulfillment, and Shopify operations.