Operations Analyst

Company overview

Strategy (Nasdaq: MSTR) positions itself as a leader in data-led transformation, helping organizations become smarter enterprises through analytics and AI. The company has played a major role in shaping the BI and analytics market and now extends its work into AI by delivering data through its enterprise semantic layer to AI agents, tools, and platforms.

In addition to its software leadership, the company has taken a notable step in digital asset strategy by making bitcoin its main treasury reserve asset in 2020. It has since issued bitcoin-backed securities and become a leading bitcoin treasury company, building what it describes as a strong and resilient balance sheet.

The organization emphasizes a culture built around boldness, agility, engagement, impact, and unity. Employees are expected to contribute to challenging projects, work with modern technology, and help shape the future of analytics and financial innovation.

Role summary

The Operations Analyst will support business improvement efforts by examining operational processes, recommending strategic enhancements, and assisting with compensation programs. The position blends analysis and administrative coordination to help ensure commission and compensation plans are aligned with company goals and operating needs.

Key responsibilities

• Run the sales compensation cycle, including monthly and quarterly commission calculations, validations, and payouts based on approved plan rules.
• Keep Salesforce, Xactly, and Workday records accurate by matching commission, employee, and sales information, while working with Human Resources on correct system setup and upkeep.
• Work with Sales Leadership and Operations to define and communicate sales quotas, support annual compensation plan launches, and help with plan design, system setup, training, and documentation.
• Prepare, review, and present reporting on commissions, sales results, forecasts, pricing, margins, and other operational measures that inform decisions.
• Support Worldwide Sales & Services through analysis of bookings, order handling, selling patterns, and overall business performance.
• Build productive working relationships across Sales, Consulting, HR, Finance, and Operations to improve execution and support strategic priorities.

Qualifications

• A bachelor’s degree in Business, Engineering, Finance, Economics, or a closely related discipline is required.
• Applicants should have 2–3 years of experience in Operations, Business Analytics, Finance, Revenue Operations, or another comparable analytical function.
• Strong data analysis abilities are needed, including the ability to spot trends and support decision-making.
• Advanced Excel capability is mandatory.
• Hands-on experience with Xactly or another incentive compensation management tool is preferred.
• Exposure to BI tools is considered an advantage.
• A solid understanding of business operations and financial reporting is important.
• The role requires strong organization, attention to detail, and the ability to manage several priorities in a fast-moving environment while meeting deadlines.
• Effective communication and stakeholder management skills are necessary, along with the ability to collaborate across teams and influence outcomes.
• Experience in a SaaS or technology company is a plus.

Additional information

Strategy is an equal opportunity employer and considers all qualified applicants without regard to race, creed, color, religion, national origin, gender, sex, sexual orientation, gender identity, disability, veteran status, age, genetic information, or any other protected status.

The company offers reasonable accommodation for qualified individuals with disabilities during the hiring process. Candidates who need help using the online system because of a disability may contact the company at application_accommodations@strategy.com.

Additional career information is available on the company’s careers page.