Office Administrator

About the Role

We are looking for a detail-oriented and service-minded Office Care Coordinator to join a growing team in Cork. This is a permanent, full-time, office-based position located on Tramore Road, where you will support the Care Coordinator Lead in planning and managing day-to-day home care schedules.

The position focuses on keeping client visits organised, making sure care staff rotas are covered, and helping the team deliver reliable, person-centred support in the community. It also includes structured one-to-one training and development, offering a strong foundation for a long-term career in healthcare and homecare.

Key Responsibilities

• Assist the Care Coordinator Lead with organising and scheduling home care visits.
• Manage staff rotas so client appointments and visits are covered effectively.
• Keep client and employee information accurate and up to date in internal systems.
• Communicate clearly and professionally with clients, relatives, care staff, and healthcare professionals.
• Handle incoming phone calls and emails promptly and courteously.
• Support changes to schedules, staff availability, and urgent cover needs.
• Review and revise care plans and visit schedules to maintain continuity of service.
• Provide day-to-day administrative support to the coordination and management team.
• Follow company policies, procedures, and data protection standards at all times.
• Help deliver a high-quality service centred on the needs of each client.

Candidate Requirements

• At least 1 year of experience in administration, coordination, or customer service.
• Strong spoken and written communication skills.
• Good planning and organisational abilities.
• Careful attention to detail and a high level of accuracy.
• Competent computer skills, including Microsoft Word, Excel, and Outlook.
• A professional, customer-first attitude.
• Ability to work well in a busy office setting and as part of a team.
• Strong command of spoken and written English.
• Legal permission to work in Ireland.
• Prior exposure to healthcare, homecare, scheduling, rostering, or a similar field is preferred.
• Experience in a customer-facing role is an advantage.
• Familiarity with care coordination or workforce scheduling software is desirable.

What We Offer

• Full one-to-one training with continued support.
• Employer-funded QQI Level 5 Healthcare qualification.

Additional Information

This is a full-time permanent role based in an office environment on Tramore Road, Cork. The salary for this position is €32,175 per year.

The role suits someone who enjoys working with people, stays highly organised, and wants to contribute to a service that positively impacts the lives of others.