Mobile Mortgage Manager

About ANZ

ANZ is focused on helping customers and communities prosper by improving financial wellbeing and supporting long-term sustainability. The organisation is committed to creating a future where people and communities can thrive.

Role Overview

As a Mobile Mortgage Manager, you will guide customers through the full home-buying process by understanding their home loan requirements and helping them find the right lending solution. This is a mobile position, so you will have the flexibility to meet customers at times and places that suit them, including outside normal business hours.

You will serve as a dependable home lending specialist and advisor while also generating new business through relationships with external partners and key referral sources.

Role type: Permanent

Location: Christchurch, Canterbury, New Zealand

Work hours: 37.5 hours per week

Key Responsibilities

• Support customers at each stage of their home-buying journey by providing high-quality service and strengthening customer loyalty.
• Work closely with teams across Personal, Business, and Private Banking to deliver a smooth customer experience while demonstrating ANZ values.
• Represent the brand locally as a home lending specialist, including speaking at events and supporting the development of colleagues.
• Grow mortgage business by building trusted connections with external partners such as accountants, lawyers, and real estate professionals.
• Follow ANZ policies, risk standards, and regulatory obligations while maintaining sound credit quality.

Required Experience and Skills

• Ability to work independently in both in-person and remote settings.
• Strong customer engagement and communication skills.
• Background in retail personal lending and credit assessment.
• Ability to review income and expenses to judge affordability and support lending decisions.
• Good collaboration skills and experience working across internal teams.
• Demonstrated success in business development and relationship management with external stakeholders.
• Experience mentoring team members and contributing to team initiatives.

Additional Information

You are not expected to meet every requirement. ANZ values a growth mindset, and candidates with most of the above experience are encouraged to apply.

Why Join ANZ

Joining ANZ means becoming part of a team united by a shared purpose: helping communities thrive. You will have access to resources, career growth opportunities, and a supportive environment that encourages development.

ANZ offers flexible working arrangements so employees can shape work around their needs, along with benefits such as wellbeing support and discounts on selected ANZ products and services.

The organisation values diversity and inclusion, celebrates a wide range of backgrounds and experiences, and is committed to building a workforce that reflects the communities of Aotearoa New Zealand. This commitment is supported by a multi-year Te Ao Māori Strategy, including increased representation of Māori and Pasifika people, as well as affinity networks that help the bank better understand employee needs.

Accessibility and Equal Opportunity

Applications are welcomed from everyone. Candidates who need adjustments during the recruitment process or in the role itself are encouraged to share their requirements. Applicants with access needs or disabilities can request additional support.

Application Information

Reference number: 119074.

Application closing date: 15/07/2026 at 11:59 pm (NZ).