Marketplace Experience Designer

Role Overview

The Marketplace Experience (MPX) Designer sits within the Creative Studio as an individual contributor at P3 level. This role focuses on shaping customer-first marketplace experiences by combining 2D and 3D design methods to turn brand, campaign, and product narratives into physical spaces. The work spans retail stores, wholesale settings, shop-in-shops, trade show booths, and event-based activations.

In this role, you’ll balance spatial thinking, brand systems, and practical production constraints to produce solutions that are clear, scalable, and execution-ready. You’ll work with increasing independence, developing experiences across physical environments while solving moderately complex problems, often without a clear precedent. Success in this position depends on strong collaboration, precise communication, and the ability to align design intent with cross-functional teams.

What You’ll Do

• Create seasonal campaign experiences for retail and wholesale settings, including window displays, in-store storytelling, and product education moments.
• Convert brand and campaign ideas into engaging physical environments that help customers navigate and understand the space.
• Develop integrated 2D and 3D design solutions such as signage, graphics, spatial plans, and environmental storytelling components.
• Strengthen brand storytelling through thoughtful typography, layout, and visual hierarchy across every customer touchpoint.
• Build repeatable toolkits, templates, and guidelines that support consistent rollout across regions, store formats, and partner teams.
• Apply systems thinking to make design solutions adaptable, efficient, and simple to implement.
• Support evergreen and always-on brand messaging while keeping in-store communication consistent and easy to understand.
• Design experiences for retail events, store launches, and community-focused activations, including localized and custom storytelling.
• Work closely with partners across Retail, Wholesale, Visual Merchandising, Marketing, Creative, Production, and external vendors.
• Help align physical and digital touchpoints so the overall omnichannel experience feels connected.
• Contribute to the improvement of marketplace design systems, workflows, and documentation such as guides, playbooks, and frameworks.
• Prepare production-ready assets in Figma and Adobe Creative Suite, and collaborate with production teams to confirm feasibility and quality.
• Handle several projects at once while balancing priorities, timelines, and standards of excellence.
• Make sure all output reflects Patagonia’s values, brand standards, and commitment to environmental and social responsibility.

Who You Are

• You design with the customer experience in mind and care about how physical spaces shape storytelling.
• You collaborate well, build trust quickly, and work effectively with internal partners and outside vendors.
• You communicate clearly and can explain concepts, decisions, and trade-offs in a way that creates alignment.
• You think in systems and naturally look for ways to create consistency and scale.
• You are comfortable working independently and making progress in ambiguous situations with limited direction.
• You approach challenges with practical creativity, using good judgment to work through constraints.
• You stay organized, pay attention to detail, and manage multiple priorities without losing quality.
• You welcome feedback and contribute to a culture of shared ownership and ongoing improvement.
• You connect with Patagonia’s mission and bring care to work that supports environmental and social responsibility.

Experience You Bring

• At least 5 years of professional design experience in retail, environmental, brand, or experiential design.
• Advanced skill in Figma and Adobe Creative Suite, including Illustrator, Photoshop, and InDesign.
• Working familiarity with 3D tools such as SketchUp or comparable software.
• Strong 2D graphic design foundation with practical understanding of spatial and 3D design principles.
• Experience designing for physical environments such as stores, events, or exhibitions.
• Proven ability to build scalable systems, toolkits, templates, and frameworks that support consistent implementation.
• Strong grasp of brand storytelling, especially typography, layout, and visual hierarchy.
• Experience working with cross-functional teams and external production or fabrication partners.
• Helpful knowledge of materials, fabrication, and production workflows.
• Solid project management ability, including managing multiple projects and deadlines at the same time.

Compensation and Benefits

The hiring range for this position is USD 92,300 to USD 105,300 per year. Pay within the range may vary based on skills, experience, capabilities, and available budget.

Patagonia provides a broad benefits package that includes medical, dental, vision, retirement, and leave of absence plans. Benefit offerings may differ slightly depending on the nature of employment.

Work Arrangement

This role is based in Ventura, CA and follows a hybrid schedule with in-office presence from Tuesday through Thursday and remote work on the remaining days. Additional office visits may occasionally be needed for team events or critical meetings.

Employee Conduct

All employees are expected to help maintain a positive and inclusive workplace through professional, cooperative interactions with coworkers, customers, and vendors.

Equal Opportunity

All qualified candidates will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other protected characteristic under applicable law.