Mailroom Clerk

Overview

The Mailroom Clerk position involves a range of administrative tasks, from moderately complex to routine, focused on the accurate and timely distribution of incoming mail, interdepartmental correspondence, notices, and memorandums. This role is crucial for maintaining efficient internal communication within the organization.

Responsibilities

• Process all incoming mail, including opening, preparing, identifying, sorting, and batching based on product type, exceptions, and priority levels.
• Operate scanning machinery and software to digitize documents into the imaging system.
• Perform general scanning duties and retrieve information as needed.
• Address and resolve basic issues, escalating more complex matters to senior staff.
• Assist in gathering data and other materials for report generation.
• Verify information for accuracy and completeness.
• May work within a specific functional area or rotate through others to gain broader operational understanding.
• Image or microfilm company records to ensure vital records are archived and protected, adhering to quality control standards for the imaging process.
• Retrieve requested documents and maintain accurate records of all activities.
• Distribute incoming letters, parcels, and express packages to the appropriate departments and individuals.
• Collect outgoing mail, parcels, and express packages.
• Determine correct postage for outgoing mail and record registered mail and express deliveries.

Requirements

• High School diploma or equivalent.
• A minimum of 1-2 years of general office experience.
• Familiarity with technical aspects relevant to the role is beneficial.

Working Conditions and Physical Requirements

The role is situated in a standard office environment. The position requires extended use of a keyboard and computer. Interaction and communication with colleagues are expected. Occasional lifting of up to 50 pounds may be necessary.

Additional Information

Assurant is a leading global business services company dedicated to supporting, protecting, and connecting major consumer purchases. As a Fortune 500 company operating in 21 countries, Assurant drives innovation in the connected world by collaborating with leading brands to create solutions and enhance customer experiences across mobile device services, extended service contracts, vehicle protection, renters insurance, lender-placed insurance, and other specialty products. The company fosters a unique culture, recognized as a Great Place to Work in 14 countries and acknowledged by Fortune for America's Most Innovative Companies. Assurant values a passion for service, practical innovation, and a willingness to take calculated risks, collectively known as 'The Assurant Way'.

Assurant supports the responsible use of Artificial Intelligence (AI) and expects applicants to be genuine. Guidelines for AI usage during the application process are available. Employment is contingent upon successful completion of an identity verification process, which may involve biometric technology, in compliance with applicable laws and with appropriate notice and consent. Assurant's Privacy Notice details their privacy practices, including the use of AI, automated decision-making, and biometric information.

Assurant is an Equal Employment Opportunity employer, prohibiting discrimination based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Applicants should be aware that Assurant will never request sensitive personal information such as Social Security numbers, bank details, or passwords during the application process. Information on identifying and reporting job scams is available.