Leasing Account Manager

Role overview

This position focuses on increasing occupancy and rental income across assigned malls while preserving strong, long-term relationships with tenants.

Key responsibilities

• Manage leasing activity for the allocated malls, including renewals and new leasing deals, while following the established process.
• Identify, approach, and engage existing and prospective non-anchor tenants to strengthen the tenant mix. This also includes handling tenant enquiries received through the portal or call center.
• Carry out site visits with prospective tenants and present available spaces along with relevant facilities and amenities.
• Draft and share leasing proposals with tenants, making sure the terms and conditions match leasing guidelines.
• Develop and sustain constructive relationships with tenants.
• Negotiate rental rates within the range approved by the Asset Manager to reach agreements that work for both sides.
• Track competitor pricing and offerings to remain current on market trends.
• Finalize contracts with approved tenants and transfer the case to Leasing Administration for records management and filing.
• Rework lease renewals where needed, particularly when pricing or lease terms change due to Development or Asset Management committee decisions.
• Work with Development and Delivery teams on mall handover schedules, fit-out timelines, and opening dates to ensure smooth tenant onboarding.
• Keep the customer database updated with accurate tenant details and leasing activity records.
• Maintain CRM records for the needs, preferences, and requests of large regional retailers.
• Review units between outgoing and incoming tenants, note any repair or improvement requirements, and suggest suitable next steps.
• Prepare reports covering sales, budgets, and OCRs for all tenants.
• Take on additional duties and assignments as required by management.

Required qualifications

• A bachelor's degree in business administration, management, or a closely related field is required.
• At least 3 years of retail leasing experience in Saudi Arabia is needed.
• Proven success in tenant and customer relationship management is essential.
• Strong exposure to the GCC and Saudi retail landscape is expected.
• Excellent capability in sales, negotiation, and persuasion is required.
• Ability to build and maintain effective relationships with internal and external stakeholders.
• Strong verbal and written communication skills, along with good interpersonal ability.
• A broad and active client network, especially within Saudi Arabia, is preferred.
• Fluency in both Arabic and English, spoken and written, is required.

Additional information

This role is based in Riyadh, Saudi Arabia, and is a full-time onsite position.

No salary, stipend, number of openings, or start date was specified in the source.

No separate perks, eligibility note, or duration details were provided beyond the role requirements above.