Key Holder - Retail Store

About the Role

Canna Cabana is seeking a dedicated Key Holder for its Grande Prairie, Alberta location. This role is crucial for maintaining store operations and ensuring a positive customer experience. The position involves opening and closing the store, managing inventory, and providing excellent customer service.

Responsibilities

• Opening and closing the retail store securely and efficiently.
• Supervising daily operations and ensuring adherence to company policies.
• Assisting customers with product selection and providing knowledgeable service.
• Managing inventory levels, including receiving stock and conducting regular counts.
• Handling cash and processing transactions accurately.
• Maintaining store cleanliness and visual merchandising standards.
• Training and mentoring junior staff members.
• Addressing customer inquiries and resolving issues promptly.

Requirements

• A college, CEGEP, or equivalent diploma from a program of 1-2 years, or equivalent experience.
• A minimum of 2 years and less than 3 years of relevant retail experience.
• Proficiency in English, both written and spoken.
• Ability to work flexible hours, including evenings, nights, days, and weekends.
• Strong understanding of retail operations and customer service principles.
• Excellent communication and interpersonal skills.
• Ability to handle cash and perform accurate transactions.
• Physical ability to stand for extended periods and lift moderate weight.

Perks

• Permanent employment status.
• Opportunity to work in a dynamic retail environment.
• Potential for growth within the company.

Eligibility

• Must be legally eligible to work in Canada.
• Must be available to start immediately.
• Must not be currently a student.
• Must have prior experience in a similar field.
• Must possess any required certifications relevant to the role.

Education Required

College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years, or equivalent experience.

Skills

• Retail Management
• Customer Service
• Inventory Management
• Cash Handling
• Merchandising
• Team Leadership
• Opening/Closing Procedures
• Loss Prevention
• Sales
• Communication